Senior Business Intelligence Analyst

Summary

Join Donorbox, a leading fundraising platform, as a Senior Business Intelligence Analyst and leverage data insights to drive business strategy. This pivotal role involves developing actionable insights, dashboards, and strategic recommendations to support decision-making across the organization. You will partner with various departments, design and build data visualizations, write and optimize SQL queries, and translate complex data into clear insights for non-technical audiences. Proactive identification of data-driven improvements and collaboration with data engineers are key responsibilities. Mentoring junior analysts and ensuring data accuracy and integrity are also expected. This fully remote position offers a competitive salary and comprehensive benefits.

Requirements

• 5+ years of experience in business intelligence, analytics, or related roles
• Advanced SQL skills and comfort working with large, complex data sets
• Proficiency in at least one major BI/visualization tool (e.g., Tableau, Power BI, Looker, Superset)
• Strong understanding of data modeling and data warehousing concepts
• Exceptional communication skills—able to engage stakeholders, manage expectations, and present findings clearly to both technical and non-technical audiences
• Proven ability to connect data insights to business outcomes
• Comfortable working independently in a fast-paced, cross-functional environment

Responsibilities

• Partner with stakeholders across departments (e.g., Marketing, Sales, Operations, Product, Finance) to understand business needs, define success metrics, and frame data questions effectively
• Design and build dashboards, reports, and ad hoc analyses using tools like Tableau, Power BI, or Superset
• Write and optimize SQL queries to extract, clean, and manipulate data from various systems
• Translate complex data sets into clear, concise insights tailored to non-technical audiences
• Proactively identify opportunities for data-driven improvements in business performance
• Collaborate with data engineers to define and validate data sources, pipelines, and metrics
• Support self-service analytics by building scalable data models and reusable templates
• Document methodologies and maintain data accuracy, consistency, and integrity
• Mentor and support less senior analysts, providing guidance on both technical development (e.g., SQL, data modeling, visualization best practices) and the business application of analytics. Help them grow not just as coders, but as strategic thinkers, able to translate data into meaningful insights that drive action

Preferred Qualifications

• SaaS and/or payments experience preferred
• Non-profit experience is a plus

Benefits

• Fully remote work from the comfort of your home
• Eligibility for employee equity plan (stock options)
• Generous time off policy of 21 days (birthday included 🎉), 9+ holidays, and 2 paid volunteer days
• Employer-sponsored health insurance plan through TriNet
• Reimbursement package for home office expenses and professional development, up to $1.5k
• Wellness program with fitness and mindfulness classes