Senior Business Operations Associate

Summary

Join Glassdoor as a Senior Business Operations Associate and contribute to a world-class team defining the company's vision and strategy. This role involves overseeing Employer Branding (B2B) products and initiatives, acting as the primary source of truth for your domain, and translating data into actionable insights. You will collaborate with cross-functional teams, communicate insights to leaders, and drive alignment to deliver results. The position requires a strategic approach, strong analytical skills, and excellent communication abilities. Glassdoor offers a remote-first work environment with flexible hours, a competitive salary, and a comprehensive benefits package.

Requirements

• A commitment to add to our culture of DEI
• 2+ years of work experience
• Track record of thinking strategically, solving complex problems with curiosity and going beyond initial findings to understand the “why” and the “so what”
• Self-starter who is relentlessly resourceful and able to both drive projects autonomously and ask for input when needed
• High EQ and an excellent communicator; capable of building strong relationships and conveying complex information to a range of audiences
• Dedication to professional growth and development

Responsibilities

• Oversee Employer Branding (B2B) products and initiatives
• Be the “source of truth” for your domain, turning data into insights and insights into action
• Combine analytical skills and product management knowledge with strategic approach to enable better business decisions
• Collaborate with teams across Glassdoor to drive alignment and deliver results
• Become the authority for your part of the business; deeply understand metrics, set goals, and hold us accountable to hitting them
• Act as the connective tissue for your cross-functional team; solve hard problems and ensure teams are aligned in pursuit of our biggest opportunities
• Communicate insights and recommendations to leaders from the executive level to colleagues who will rely on you to guide decision-making on the front lines

Preferred Qualifications

• Experience with Google Suite, data tools such as Salesforce, and productivity tools such as Slack
• Many, but not all, team members have strategy consulting, investment banking, and product management experience; most importantly, successful BizOps members have an analytical approach and a passion for tackling big questions

Benefits

• Base Salary Range (CAD): $81,200 - $101,500
• Annual Bonus Target: 10%
• Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews
• Generous Restricted Stock Units (RSU)
• Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers
• Work/Life Balance: Open Paid Time Off policy
• Flexible hours
• Where-to-Work policy