Senior Business Operations Engineer

Summary

Join Radformation, a company dedicated to improving cancer care through automation and standardization, as a Senior Internal Systems Engineer. You will be responsible for designing, building, and maintaining internal systems, integrations, and automations that support various departments, including Revenue Operations, Sales Operations, Finance, and Customer Success. This role involves full-stack development, data infrastructure management, and RevOps system integrations, ensuring seamless data flows and optimizing business processes. You will also manage project implementations, collaborate with cross-functional teams, and ensure system security and compliance. This is a fast-paced startup environment offering significant ownership and flexibility to innovate.

Requirements

• BS in related fields and 5+ years of experience in systems engineering, software development, or internal tooling within a high-growth SaaS or startup environment
• Full-stack development expertise (JavaScript, SQL, HTML/CSS) with experience building and integrating internal tools
• Proficiency in Salesforce development, including Apex, SOQL, and UI development (Lightning Web Components, Visualforce, etc.)
• Experience with Google Apps Script for automating workflows and integrating with G Suite services
• Strong understanding of data architecture and experience working with relational databases, data warehouses, and ETL pipelines
• Experience with SaaS business applications (CRM, ERP, CPQ, etc.) and API integrations between systems
• Familiarity with cloud platforms (GCP)
• Ability to manage multiple projects in a fast-paced startup environment while balancing strategic initiatives with hands-on execution
• Excellent problem-solving skills with a proactive approach to system improvements and process automation
• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders

Responsibilities

• Systems Architecture & Development: Design, build, and maintain internal systems, integrations, and automations that support RevOps, SalesOps, Finance, Customer Success, and other departments
• Full-Stack Development & Scripting: Develop custom scripts, software, APIs, and automation workflows to improve efficiency, enhance data visibility, and optimize internal processes
• Data Infrastructure & Management: Define and maintain scalable data architectures, schemas, and pipelines to support reporting, analytics, and business intelligence
• RevOps & Business System Integrations: Manage CRM, ERP, CPQ, and other operational tools, ensuring seamless integrations with key platforms (e.g., HubSpot, Salesforce, Netsuite, Gong, etc.)
• Process Automation & Optimization: Identify bottlenecks and inefficiencies in internal workflows, implementing automation solutions to improve efficiency and reduce manual effort
• Project Management & Execution: Own end-to-end system implementation projects, from requirements gathering to development, deployment, and ongoing support
• Cross-Functional Collaboration: Work closely with Revenue Operations, Sales Operations, Finance, IT, Engineering, and other teams to understand business needs and implement scalable solutions
• Security & Compliance: Ensure internal systems follow security best practices and comply with data privacy regulations

Preferred Qualifications

• Experience working in Revenue Operations (RevOps) or with SalesOps/Finance-related system implementations
• Hands-on experience integrating and managing tools such as Salesforce, HubSpot, Netsuite, Gong, CPQ platforms
• Strong background in building and managing data pipelines, ETL workflows, and real-time data synchronization
• Experience with low-code/no-code automation tools and custom workflow automation scripting
• Previous exposure to security and compliance standards related to data governance, privacy, and enterprise SaaS environments
• Strong ability to troubleshoot and debug complex system integrations across multiple business tools

Benefits

• Top-tier medical, dental, vision care for employees and their families
• 401(k) & employer match vest immediately
• Self-managed PTO
• Generous parental leave
• Additional part-time work to help transition back into the swing of things
• Fully remote team
• Virtual events, yearly retreats and a collaborative work environment