Senior Business Process Analyst

Summary

Join Western Digital as a Senior Contingent Workforce Business Process Analyst and lead the evaluation, optimization, and implementation of processes related to managing contingent workers. You will apply advanced analytical skills to identify workflow inefficiencies, drive strategic initiatives, and collaborate with cross-functional teams. This role involves designing end-to-end processes, conducting comprehensive analyses, implementing process improvements, and integrating technology solutions. You will also collaborate with various departments, ensuring compliance and generating reports. The position requires a Bachelor's degree and 7+ years of experience in indirect strategic sourcing within a multinational organization, with expertise in contingent workforce management and technology solutions. Western Digital offers a comprehensive benefits package.

Requirements

• Bachelor’s degree with 7+ years of experience in indirect strategic sourcing with a multi-national organization with an emphasis in software, hardware and telecommunications procurements
• Extensive experience in Contingent Workforce business process analysis, process improvement, or operational excellence, with a focus on contingent workforce management
• Expertise in technology solutions and platforms for process automation and optimization

Responsibilities

• Lead the development and execution of the organization's contingent workforce process strategy, encompassing sourcing, onboarding, contract management, performance evaluation, and offboarding
• Collaborate with key stakeholders to identify opportunities for process enhancement, automation, and alignment with business objectives
• Design end-to-end processes that maximize efficiency, compliance, and the overall experience of contingent workers and internal stakeholders
• Conduct comprehensive analyses of existing contingent workforce management processes, identifying pain points, bottlenecks, and areas for improvement
• Utilize advanced data analytics to generate insights and recommendations for process optimization, cost reduction, and risk mitigation
• Implement process improvements and track their impact on key performance metrics
• Evaluate and select advanced technology solutions and tools that enable seamless contingent workforce management
• Collaborate with IT and procurement teams to oversee the implementation, integration, and maintenance of technology platforms
• Drive innovation by exploring emerging technologies, such as AI, machine learning, and analytics, to enhance contingent workforce processes
• Collaborate with HR, legal, compliance, finance, and other departments to ensure cross-functional alignment and cohesive execution of contingent workforce strategies
• Act as a subject matter expert and thought leader in contingent workforce management, contributing insights and recommendations to senior leadership
• Stay abreast of evolving labor laws, regulations, and compliance requirements related to contingent workforce management
• Develop and maintain robust processes and documentation to ensure compliance with legal and regulatory standards, including proper worker classification and contract terms
• Develop and maintain detailed project plans for process improvement initiatives, ensuring milestones and deliverables are achieved
• Generate comprehensive reports and dashboards that provide visibility into contingent workforce metrics, performance, and outcomes
• Present findings, progress, and recommendations to senior management and key stakeholders

Preferred Qualifications

• MBA or JD
• Project management certification (e.g., PMP) and experience managing complex projects

Benefits

• Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance
• Annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents
• RSU awards are also available to eligible new hires
• Paid vacation time
• Paid sick leave
• Medical/dental/vision insurance
• Life, accident and disability insurance
• Tax-advantaged flexible spending and health savings accounts
• Employee assistance program
• Other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• Tuition reimbursement
• Transit
• The Applause Program
• Employee stock purchase plan
• The Western Digital Savings 401(k) Plan