Senior Business Analyst

Summary

Join RDA, a leading digital consultancy, and contribute to shaping the future of digital strategy. Since 1988, RDA has partnered with major brands, empowering organizations to revolutionize their revenue and operations. This remote position, open to US Citizens or Permanent Residents in the Eastern or Central US, requires a minimum of 5 years of experience as a Business Analyst in an Agile, consulting environment. You will collaborate with business owners and development teams, defining requirements, managing product roadmaps, and ensuring successful implementation of digital solutions. RDA offers a collaborative environment and the opportunity to grow with a rapidly evolving team, having received the Great Place to Work Award for three consecutive years.

Requirements

• Minimum of 5 years as a Business Analyst working with stakeholders, Strategists, Technical PMs, Developers and Architects on website enhancements or custom builds in an Agile, consulting environment
• Experience running workshops and writing user stories to meet business requirements
• U.S. Citizenship or Permanent Residency

Responsibilities

• Collaborate with business owners to clarify their requirements for the strategy, design, and implementation of digital solutions spanning content management, commerce, custom application development and related integrations such as DAM, CRM, CDP, PIM, etc
• Extract business rules from code to review with business users
• Explore the current system to decipher the intricate mapping of screens
• Develop and communicate a product vision and strategy aligned with business goals
• Partner with client Product Owners on product roadmap and backlog management
• Partner with business leads and SMEs to enhance systems and support operational changes, identifying business and technical gaps
• Document key business processes and workflows
• Prioritize features and tasks based on business priorities and user needs
• Prepare business requirements documents, use cases, and systems interaction diagrams, ensuring consistency in requirements and deliverables
• Facilitate alignment between end-user requirements and system capabilities
• Serve as the primary point of contact for the development team, clarifying business requirements, resolving issues, and making recommendations as needed
• Review and approve functional design deliverables to ensure business requirements are met
• Collaborate with development teams to understand the impact of architecture on business decisions
• Create detailed test cases using development specifications and analyze results; support user acceptance testing through test planning and execution of test scenarios and scripts
• Develop training documentation and deliver training as needed to ensure effective adoption and utilization of the solution
• Maintain regular communication with clients, addressing opportunities and challenges in a timely manner
• Collaborate with a top-tier team of strategists, business analysts, engineers, architects, creatives, and UX talent
• Enjoy challenges and seek growth with a rapidly evolving team

Preferred Qualifications

• Breadth of experience with eCommerce, Strategy, Custom Application Development, Customer Data Platforms (CDP), Digital Asset Management (DAM) and/or Content Management Systems/DXP
• Bachelor’s Degree
• Certified Scrum Master

Benefits

• Remote work from home office anywhere in the Eastern or Central part of the U.S
• Opportunity to grow with a rapidly evolving team