Senior Business Analyst

Summary

Join Netguru as a Senior Business Analyst and lead the optimization of our retail portfolio, focusing on e-commerce. Collaborate with Project and Product Managers and Engineering Leads to design and deliver cutting-edge solutions. You will drive analysis, planning, and execution of initiatives to elevate customer engagement and business performance. Reporting to a Consulting Director, you will lead requirement definition and analysis for e-commerce projects, integrate core retail technologies, and collaborate with stakeholders to implement data-driven solutions. This role requires significant experience in business analysis and e-commerce, along with strong analytical and communication skills. Netguru offers competitive salaries, benefits, and a supportive work environment.

Requirements

• Minimum 5 years of experience in Business Analysis for medium and large IT projects
• Excellent command of written and spoken English (CEFR C1+), Polish native required
• Proficiency in BPMN and UML notations
• Hands-on experience with modeling complex processes and defining business solutions
• Deep understanding of project and product life cycles
• Knowledge of BA best practices and techniques (e.g., SWOT analysis, Data Flow and Modeling, Business Model Canvas)
• Exceptional analytical and problem-solving skills
• Excellent communication and people skills

Responsibilities

• Lead the definition and analysis of requirements for end-to-end e-commerce projects tailored to large retail brands, including omnichannel strategies, personalized shopping experiences, and advanced product management capabilities
• Drive the integration of core retail technologies within a composable commerce framework, including commerce engines, PIM, CMS, and data orchestration layers. All solutions will align with MACH principles (Microservices, API-first, Cloud-native, and Headless) to ensure modularity, scalability, and a seamless user experience
• Collaborate with stakeholders to identify business challenges and implement solutions that leverage data analytics and AI to enhance decision-making, customer experience, and operational efficiency
• Tailor the analysis approach to project-specific needs
• Work with clients to define business requirements and translate them into solution (functional and non-functional) requirements
• Model and analyze complex business processes and solutions
• Act as a Proxy Product Owner, ensuring the project team (8–10 people) understands their objectives
• Collaborate in pre-project phases to define the business case
• Drive product development from ideation through design (including UX/UI) to implementation
• Create product roadmaps and prioritize features based on client feedback and market needs
• Conduct market and competitor analysis to optimize product performance and adjust strategies as necessary
• Support presales activities by preparing proposals and presenting solutions to potential clients

Preferred Qualifications

• Familiarity with system architectures, including microservices, API integrations, and cloud technologies
• Experience in e-commerce platforms, composable commerce solutions, and Product Information Management systems
• Knowledge of modern headless architecture and composable commerce principles
• Practical experience with Agile/Scrum methodologies
• Expertise in e-commerce ecosystems, including modern composable commerce architectures
• Ability to define and implement solutions leveraging modular, scalable, and omnichannel commerce principles
• Experience integrating PIM systems, CMS platforms, and marketplace solutions
• Knowledge of composable architecture principles: API-driven development, microservices, and cloud-based solutions
• Understanding of how to personalize customer experiences, integrate Master Data Management (MDM), and optimize digital transformation in commerce projects

Benefits

• Access to the WorkSmile platform, offering benefits adapted to your preferences
• Discounts on Apple products
• One-time PLN 1000 home-office bonus for B2B contractors, and PLN 175 monthly lump sum (ryczałt) for remote employees
• Various internal initiatives: webinars, knowledge sharing sessions, internal conferences