Senior Business Systems Analyst

Summary

Join Blue Acorn iCi's delivery team as a Senior Business Systems Analyst, contributing to Adobe/Adobe Experience Platform (AEP) projects. This critical role involves close collaboration with clients and the internal development team, translating client needs into actionable user stories. You will lead requirements discovery, documentation, and ensure alignment with project scope. As a BSA/Scrum Master, you'll maintain project momentum, remove impediments, and facilitate team success. The position requires strong business acumen, technical understanding of e-commerce, and experience managing complex project deliverables within a defined SDLC. Successful candidates will demonstrate excellent communication and stakeholder management skills.

Requirements

• Available to occasionally travel to meet the project team in person in Boilingbrook, Illinois (near Chicago)
• Bachelor’s degree in Computer Science, Information Systems, Business, or other related field
• High level of business acumen coupled with technical understanding of ecommerce sites and platforms
• Demonstrated success in a fast-paced, team-oriented environment
• In-depth knowledge of ecommerce business operations and systems requirements processes
• Ability to foster relationships across different business units as well as with clients
• Proven ability to successfully manage complex project deliverables
• Experience working within a defined SDLC

Responsibilities

• Provide oversight to Adobe/Adobe Experience Platform projects
• Establish and foster stakeholder relationships and manage client expectations
• Work with our client’s business stakeholders to understand their business goals, strategies, plans and requirements
• Plan and facilitate requirements discovery workshops
• Lead the elicitation and documentation of our client’s requirements
• Ensure requirements meet client needs while remaining within the defined project scope
• Develop use cases, user stories, and other artifacts
• Collaborate with Technical Architects and Development Leads to ensure that the technical solutions meet the desired business outcomes
• As part of a project team, communicate the business requirements and functional specifications during internal refinement sessions, sprint planning, and as support for the development team throughout the implementation process
• Provide recommendations for business process redesign and documentation as needed for new technology
• Investigate problems and defects that arise during implementation and deliver or recommend solutions
• Planning and supporting User Acceptance Testing
• Maintain documentation on system functionality and features
• Complete other duties as assigned

Preferred Qualifications

• Adobe/Adobe Experience Platform experience
• Experience working with or implementing Content Management Systems like Adobe Experience Manager or other Commerce systems like SalesForce Commerce Cloud or Shopify Plus
• Experience with project management tools, enterprise-level content management systems, software development methodologies (Agile, Waterfall) and ADA accessibility tools
• Experience with translating business requirements into workable ADA complaint business solutions
• Familiarity with at least one of accessibility validation techniques using tools such as Accessibility Management Platform, AXE Chrome Plugin, FireEyes, Total Validator, WorldSpace

Benefits

• Medical, dental and vision insurance
• Life insurance
• Disability
• Paid time off
• 401(k)