Senior Business Systems Analyst

Summary

Join HubSpot's Legal & Compliance team as a Senior Business Analyst and contribute to operational excellence. You will implement and support core technologies, improve processes, and leverage data to drive scalable solutions. Collaborate with internal teams to understand their needs and design value-added solutions. Become a subject matter expert on specific systems, create a technical roadmap, and configure in-app functionality. Monitor industry trends and collaborate with engineers for rapid implementation. Enable data-driven insights by improving data accessibility and reporting on key performance indicators.

Requirements

• Has a deep understanding of contract lifecycle management (CLM) systems, document operations, and enterprise service management tools
• Has an eye for identifying overly complex processes and developing simple and scalable alternatives using technologies like webhooks and iPaaS (Workato expertise a plus)
• Proficient (with hands on experience) in the technical areas of SaaS application management, app configuration and integration design
• Data-driven and are proficient in gathering KPIs and metrics to demonstrate the value, performance and adoption generated by HubSpot's various technologies
• Can sift through the business requirements to identify the most impactful solutions
• Can articulate a clear vision and roadmap and have lead cross-team executions for impactful business outcomes
• Confident in managing a product vision and have established clear priorities that inform a broader roadmap
• Excellent oral and written communication skills; ability to negotiate, influence and gain consensus with strong interpersonal skills
• Are passionate about collaboration and effective communication across the business
• Thrives on organization, effective communication, impactful project management and autonomy

Responsibilities

• Collaborate with internal users and business teams to understand their needs and act as their technical advisor and problem solver
• Leverage your deep understanding of Legal & Compliance processes and systems to design and implement value add solutions in a large-scale environment
• Become the SME on a few specific systems: fully understand the business use case, challenges, and systems configuration as well as how it fits into our broader systems landscape
• Create and deliver on a technically feasible roadmap and advocate for iterative development, simplicity, reliability, and value
• Configure in-app functionality, create integrations to and from SaaS applications using flow-based tools such as Workato, and own the implementation of our solution end-to- end
• Monitor industry trends to identify opportunities for leveraging AI and other emerging technologies to enhance operational efficiency and drive innovation
• Collaborate with Engineers where needed for rapid time to value
• Work with Employee Tech, Fin Tech and other stakeholders to assess requirements, evaluate options, define integration needs and technical architecture to design the solution
• Enable data driven insights by making data more accessible, developing and reporting on key performance indicators

Benefits

• Cash compensation range: 115400-184600 USD Annually
• The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles
• In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs)
• Some roles may also be eligible for overtime pay