Senior Business Systems Analyst

Summary

Join HubSpot's Legal & Compliance team as a Senior Business Systems Analyst, Legal Operations! You will play a key role in implementing and supporting core technologies, improving processes, and leveraging data to drive operational excellence. This role involves collaborating with various teams to solve critical scaling pain points and enhance the end-to-end user experience. You will monitor industry trends, identify opportunities for leveraging AI and other emerging technologies, and lead integration efforts across systems and platforms. The ideal candidate possesses a deep understanding of CLM systems, document operations, and enterprise service management tools, along with strong analytical and communication skills. HubSpot offers a competitive compensation package and benefits.

Requirements

• Have a deep understanding of contract lifecycle management (CLM) systems, document operations, and enterprise service management tools
• Have an eye for identifying overly complex processes and developing simple and scalable alternatives using technologies like webhooks and iPaaS
• Thrive in a fast-paced, entrepreneurial setting
• Can sift through the business requirements to identify the most impactful solutions
• Have a working knowledge of SQL and are comfortable with data
• Can work cross functionally to understand business processes, and experience implementing enterprise software solutions
• Excellent oral and written communication skills; ability to negotiate, influence and gain consensus with strong interpersonal skills
• Are passionate about collaboration and effective communication across the business
• Thrive on organization, effective communication, impactful project management and autonomy

Responsibilities

• Implement and support core technologies
• Build and improve processes
• Leverage data to inform decisions that solve for scale without sacrificing user experience
• Drive initiatives that solve for our customers, our business, and our team
• Work closely with teams to deeply understand business challenges and develop solutions
• Partner closely with our Employee Technology, Sales, Finance, and FinTech stakeholders to ensure we’re solving for the end to end experience
• Support the day to day operations of our Legal & Compliance organization
• Help lay the groundwork for how a technology first Legal Operations team can support a SaaS company during a period of hypergrowth
• Monitor industry trends to identify opportunities for leveraging AI and other emerging technologies to enhance operational efficiency and drive innovation
• Collaborate with operations and engineering teams across the business to determine right sized solutions for some of our biggest opportunities
• Become the SME on a few specific systems: fully understand the business use case, challenges, and systems configuration as well as how it fits into our broader systems landscape
• Lead efforts in integrating various systems and platforms to enhance interoperability and streamline operations
• Scope, implement and scale best in class legal technologies
• Enable data driven insights by making data more accessible, developing and reporting on key performance indicators
• Show your impact with clear metrics and results derived from work you’ve done to build a self-service culture around automation and enablement

Preferred Qualifications

Workato expertise

Benefits

• Cash compensation range: 115400-184600 USD Annually
• Base salary
• On-target commission for employees in eligible roles
• Annual bonus targets under HubSpot’s bonus plan for eligible roles
• Restricted stock units (RSUs)
• Overtime pay (for some roles)
• Remote work
• In-person onboarding (required for full-time Engineering roles)
• In-person events (for Product team roles)