Senior Business Systems Analyst

Summary

Join HubSpot’s Legal Technology team as a Senior Business Systems Analyst and play a pivotal role in implementing and supporting core technologies, optimizing and building scalable processes, and leveraging data to inform decisions. Collaborate with various teams to develop solutions supporting end-to-end business needs. You will act as a strategic technical advisor, drive initiatives to optimize operations, build and automate workflows, and serve as a subject matter expert for legal systems. Continuously monitor industry trends and collaborate cross-functionally to assess requirements and architect solutions. Deliver data-driven insights and shape the product roadmap. This role requires strong technical skills, strategic thinking, and experience with legal technologies. HubSpot offers a competitive compensation package and benefits.

Requirements

• Is highly technical, with strong hands-on experience in SaaS application management, configuration, API usage, and system integration design
• Always brings a strategic lens to stakeholders’ challenges, guiding change efforts that align people, processes, and technology to deliver measurable impact
• Is adept at identifying overly complex processes and simplifying them using automation, integrations, and scalable technical solutions (experience with flow-based tools like Workato is a plus)
• Has experience and understanding of legal technologies - contract lifecycle management (CLM) systems, document operations, and enterprise service management tools. Direct experience with legal technology platforms is a strong plus, but not required
• Is data-driven—with the ability to gather, analyze, interpret, and present KPIs and metrics to demonstrate technology ROI and operational impact
• Has a demonstrated ability to lead cross-functional teams, drive execution across multiple stakeholders, and deliver impactful business results
• Communicates clearly in both technical and business terms, can influence and align stakeholders, and values collaboration and consensus-building
• Thrives in dynamic environments—highly organized, self-motivated, and capable of managing multiple priorities with autonomy
• Is passionate about empowering Legal teams with technical expertise and operational excellence

Responsibilities

• Act as a strategic technical advisor and problem solver for the Legal department, working closely with the team to translate needs into robust technical solutions
• Drive initiatives that optimize and scale operations by implementing, configuring, and integrating SaaS business applications—ensuring usability, reliability, and scalability
• Build, automate, and simplify workflows using flow-based automation tools (e.g., Workato), webhooks, and APIs. You will own the solution design, implementation and adoption
• Serve as the SME (Subject Matter Expert) for select legal systems, with a deep technical understanding of system configuration, core business use cases, and their role in the wider systems landscape
• Continuously monitor industry trends—including AI and other emerging technologies—to spot opportunities for innovation and promote the adoption of new technical capabilities within Legal
• Collaborate cross-functionally with Engineering, Employee Tech, Financial Technology, and other business partners to assess requirements, define configurations, and architect solutions
• Deliver actionable, data-driven insights by developing, reporting, and visualizing key performance indicators to track business value and technology adoption
• Shape and advocate for a clear, technically feasible product roadmap, prioritizing iterative delivery, integration excellence, and measurable outcomes

Benefits

• Annual Cash Compensation Range: $115,400 — $184,600 USD
• In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs)
• Some roles may also be eligible for overtime pay
• At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers