Senior Cloud and Recovery Engineer

Summary

Join Conversant Group, an IT infrastructure and security consulting company, as a Senior Cloud and Recovery Engineer. This senior/technical lead role focuses on troubleshooting and repairing managed security solutions, with an emphasis on virtualization and disaster recovery. The position is 100% remote and reports to the Support Services Manager. You will solve complex engineering challenges, act as a liaison between teams, participate in design workshops, create documentation, and support the implementation team. The ideal candidate possesses extensive experience in managed services and VMware/Zerto environments, along with a bachelor's degree or equivalent experience. Conversant Group offers a dynamic work environment and an exceptional benefits package.

Requirements

• Extensive experience working in managed services support engineering and/or architectural design and implementation services engineering
• Extensive experience security product experience, implementing and supporting on-premises, hybrid, and cloud-based VMware environments
• Significant experience in supporting and maintaining Zerto infrastructure
• Bachelor’s degree in information technology or a related field, or an equivalent work history
• Strong knowledge and understanding of storage concepts
• Applicants must possess authority to access federally controlled data where US Person status (i.e. US citizen, permanent resident, or asylee) is required by law, without necessitating applications for additional licenses

Responsibilities

• Solve highly complex engineering challenges for the team while utilizing all levels of technical resources
• Act as a liaison between the Infrastructure Team and the broader companywide practice group for service development and ongoing refinement of services
• Participate in technical design and architectural workshops for virtualization and disaster recovery
• Create documentation and best practices for deploying and configuring complex technical solutions for secure: VMware; Zerto; Storage
• Support the Implementation Services Team in effective deployment of virtualization and disaster recovery solutions
• Maintain a high degree of proficiency in the products and software related to Conversant Group’s Cloud and Recovery Solutions
• Participate in an on-call rotation

Preferred Qualifications

• Industry certifications in Zerto and VMware
• Design and manage VMware-based cloud infrastructure, ensuring high availability and performance
• Design and manage Zerto for disaster recovery solutions, ensuring the ability to restore environments successfully
• Act as the Subject Matter Expert for VMware and Zerto
• Strong experience transcribing complex installations and troubleshooting into actionable and repeatable processes and standards
• Desire to learn and expand knowledge of Conversant Group’s portfolio of product and service offerings
• Team-oriented, with a positive “can do” attitude, and a willingness to help and ask for help when necessary
• Effective at communication in any form or medium
• Ability to manage competitive priorities, including organizing complex technical tasks for multiple clients at once
• Knowledge of Information technology and managed services best practices
• Familiarity with AWS and Azure
• Familiarity with Hyper-V and Nutanix

Benefits

• Internal and external learning & development opportunities, including career advancement
• Competitive compensation & benefits
• Scheduled & flexible PTO programs
• Fully remote work options
• Family friendly programs
• Care packages
• Regular team building events