Senior Cloud Systems Engineer

Summary

Join NiCE, a global market leader, and become a Senior Cloud Systems Engineer supporting systems in our Public and Private Cloud. You will be part of a cross-functional team using DevOps methodologies, building and improving DevOps tools and CI/CD processes, designing and maintaining secure cloud infrastructure using infrastructure as code, and developing environment documentation. This role requires a 24x7 on-call rotation. NiCE offers a flexible hybrid work model (NICE-FLEX) with 2 days in the office and 3 days remote. The company fosters a collaborative and creative environment with ample opportunities for growth and development.

Requirements

• Familiar with ITIL Framework
• At least 4 years of experience as a Cloud or DevOps Engineer
• AWS and Azure infrastructure automation using Terraform
• Automation of Linux (Red Hat/CentOS) and Windows Server using industry standard tools (Ansible, Salt, Puppet, etc.)
• Proven experience with AWS (including VPC, CloudFormation, ALB, NLB, Transit Gateway)
• Knowledge of scripting with Windows Power Shell or other current scripting languages
• Ability to work with development and operations teams, to achieve desired results, on common projects
• Proven analytical and problem-solving abilities
• Excellent attention to detail
• Strategic thinker and capable of learning new technologies quickly
• Very good communication with peers, subordinates and managers

Responsibilities

• Be part of a cross-functional team which uses methodologies borrowed from DevOps to enable our partners across the organization to achieve success
• Build and improve DevOps tools and CI/CD processes
• Design, maintain, secure and support cloud infrastructure using infrastructure as code
• Design, maintain and support monitoring, alarming and scaling operations for cloud infrastructure
• Develop and maintain environment documentation
• Participate in a 24 x 7 on-call rotation schedule

Preferred Qualifications

• Kubernetes Cluster infrastructure troubleshooting
• Administration of Ansible AWX/Red Hat Automation Platform
• Virtualization Experience a plus especially VMware
• Experience working in a secure, compliance driven environment (e.g. PCI/SOX/HiTrust/ISO)
• Certification in vendor or industry technologies, e.g. Microsoft, Linux, etc

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations
• Enjoy NICE-FLEX!
• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week