Senior Collections Officer

Summary

Join our dynamic finance team as a remote, full-time Senior Collections Officer! This temporary role offers the potential for permanent conversion. You will manage a portfolio of accounts, develop collection strategies, and ensure timely payments. Strong communication and negotiation skills are essential, along with experience in late-stage Ag loans. The ideal candidate will possess a Bachelor's degree and 7+ years of relevant experience. This role is crucial in minimizing outstanding receivables while maintaining excellent customer service.

Requirements

• Bachelor’s degree in finance, accounting, business administration, or a related field
• 7+ years of experience in collections, specific to late stage Ag loans including real estate, operating and input loans
• 5+ years of experience analyzing Ag credits and ability to manage multiple accounts
• Strong understanding of collections processes and relevant regulations and legal requirements related to foreclosures, workouts and mediations across the US
• 5+ years of negotiation experience in collections workout situations
• Strong communication skills, both verbal and written
• Proficient in accounting software and MS Office Suite (Excel, Word)
• Ability to work independently and as part of a team in a fast-paced environment

Responsibilities

• Manage a portfolio of accounts to ensure timely collections of outstanding balances
• Develop and implement effective collection strategies to reduce delinquency rates
• Monitor account statuses, follow up on overdue payments, and resolve discrepancies
• Communicate effectively with clients to negotiate payment plans and address concerns
• Collaborate with internal teams, including sales and customer service, to resolve issues impacting collections
• Analyze account aging reports and prepare regular reports for management
• Stay informed on industry best practices and legal compliance regarding collections
• Maintain accurate records of all collection activities in the company’s systems
• Assist in the development of policies and procedures to enhance the collections process

Preferred Qualifications

Familiar with Salesforce and nCino

Benefits

• Paid holidays plus an additional floating holiday
• Work flexibility including paid time off and remote work
• Parental leave
• Benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions
• Equity compensation (dependent upon job level)
• Incentive/bonus plans (dependent upon position)