Senior Commercial Solutions Architect

Summary

Join Expel as a Senior Solutions Architect and play a key role in the sales process, partnering with Account Executives to engage with customers, uncover security challenges, and articulate how our MDR services address their needs. This customer-facing, pre-sales role demands both technical cybersecurity expertise and strong business acumen. You will lead technical discussions, provide solution demonstrations, and ensure customers understand the value of our security services. The ideal candidate is passionate about cybersecurity, thrives in high-impact sales engagements, and enjoys working with technical and business stakeholders. Success involves ensuring prospects' success, sometimes by demonstrating capabilities and other times by guiding them towards a new vision. Expel offers opportunities to connect with diverse security professionals, work in a challenging yet supportive environment, build relationships with specialists, and collaborate on continuous improvement efforts.

Requirements

• 2-5 years of experience in pre-sales Solutions Architecture, Sales Engineering, or Security Consulting, ideally within MDR, SOC operations, or managed security services
• Passion for selling with empathy and integrity with each prospect conversation
• Strong understanding of cybersecurity frameworks, threat detection methodologies, incident response, and cloud security
• Ability to lead technical evaluations, Proof of Concepts (PoCs), and Proof of Value (PoV) engagements while being able to translate technical concepts to various audiences

Responsibilities

• Deeply understand prospect challenges that lead them to Expel and set clear expectations around which of these challenges we can help them with and which we can’t
• Support sales by collaborating on sales strategy, providing service demos to prospects, and acting as a technical and overall Expel SME
• Prepare delivery teams for inbound prospects by providing details associated with prospect expectations, opportunities to show value, things to look out for, and technical details regarding their specific environment

Preferred Qualifications

• Hands-on experience with SIEM, EDR, XDR, or security operations technologies is highly preferred
• Industry certifications (e.g., CISSP, CISM, GIAC, AWS Security, etc.) are a plus

Benefits

• Unlimited PTO (which we model and encourage)
• Work location flexibility
• Up to 24 weeks of parental leave
• Really excellent health benefits