Senior Consultant - LIMS Implementation

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a customer-facing implementation consultant for Veeva Vault LIMS. This remote, full-time role requires leading clients through the implementation of Vault Quality Suite applications, guiding them on platform enhancements, and defining deployment strategies. You will manage projects, mentor junior consultants, and represent Professional Services across various engagements. The position demands strong customer leadership, stakeholder management, and technical communication skills. Success in this role hinges on delivering subject matter expertise and driving best practices for successful GMP software implementation. Veeva offers a supportive work environment and various benefits.

Requirements

• 8+ years of experience implementing and/or supporting LIMS systems
• Proven track of delivering subject matter expertise on implementation methodology and driving best practices
• Demonstrated expertise in customer leadership and fostering a collaborative team environment
• Demonstrated work history in stakeholder management, critical thinking skills, ability to conduct complex and technical communications in a wide variety of settings and audiences, and the determination to see client success with solution implementation
• Ability to travel upon business requirements

Responsibilities

• Lead life sciences customers in the implementation of Vault Quality Suite applications to ensure customer success
• Guide customers on how to enhance their platforms with an innovative approach through cloud-based software applications
• Define strategies and implementation programs for deploying Veeva Vault LIMS across organizations
• Project management including resource planning, leading and motivating a cross-functional team, and project budget tracking and forecasting
• Primary customer liaison managing communication between the project team, customer, external partners and internal stakeholders
• Mentor project team and junior consultants in the Professional Services organization
• Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)

Preferred Qualifications

• Understanding of business requirements, scientific data, compliance considerations, and processes for laboratory information management, life sciences compliance, and/or computer systems validation
• Experience implementing Laboratory Information Management Systems for life sciences as a consultant, business, or IT representative
• Direct experience with systems such as LabWare, SQL LIMS, LabVantage, StarLIMS, SampleManager, SmartLab, BIOVIA, Nugenesis, Empower, Laboratory Information Manager System, QMS, ELN, LIMS, and other informatics or similar systems
• Consulting experience
• SaaS/Cloud experience

Benefits

• Stock bonus %
• Health & wellness programs
• Life Assurance
• Veeva charitable giving program
• Additional annual leave over Christmas break