Senior Content Developer

Summary

Join Onit's innovative AI-powered legal tech platform as a Senior Content Developer. You will design and develop engaging learning content, including e-learning, live/virtual facilitation, and digital resources. Translate complex technical information into accessible formats for adult learners. Collaborate with enablement leads and stakeholders to create scalable content strategies. Contribute to content governance and act as a content consultant. Iterate and improve content based on data and feedback. This role requires a college degree, 8-10 years of experience in content development and instructional design within technical or SaaS environments, and expertise in various content creation and collaboration tools.

Requirements

• College degree from accredited university required
• 8–10 years of experience in content development, instructional design, and digital learning within technical or SaaS environments
• Strong understanding of technical company cultures—you speak “developer” and “sales engineer” fluently
• Proven ability to design for clarity and comprehension, using principles of cognitive load theory and adult learning
• Deep experience in designing facilitated sessions, presentations, and slide storytelling for live or virtual audiences
• Expert writing, editing, and formatting skills—able to reduce noise, increase clarity, and make complex content accessible
• Content & LMS Platforms: Articulate Rise/360, Adobe Captivate, Docebo, WorkRamp, Seismic, SAP Litmos
• Exposure to AI-enhanced content tools (e.g., Synthesia, Descript, ChatGPT, Grammarly Business) or interest in applying emerging tools in the content lifecycle
• Design & Presentation: PowerPoint (advanced), Google Slides, Figma, Adobe Illustrator, Canva, Beautiful.ai
• Project & Collaboration: Jira, Asana, Trello, Miro, Slack, Microsoft Teams
• Analytics & Feedback: Google Analytics, SurveyMonkey, Qualtrics, LMS reporting tools
• Background in sales enablement, technical enablement, or enterprise customer training
• Familiarity with SaaS product development cycles, GTM strategy, enterprise professional development, new hire orientation, and cross-functional collaboration in agile environments
• Experience designing with standards, style guides, branding, industry best practices, and accessibility in mind (WCAG guidelines),

Responsibilities

• Design and develop content that spans e-learning, live/virtual facilitation, just-in-time digital content, infographics, and impactful slide decks
• Translate complex, technical information into clear, concise, and engaging learning content optimized for adult learners
• Partner with enablement leads to shape scalable content strategies aligned with business and performance goals
• Contribute to the development of a content governance model to ensure content quality, freshness, and consistency across learning initiatives
• Act as a content consultant to internal stakeholders, advising on structure, learning effectiveness, and brand alignment
• Collaborate cross-functionally with subject matter experts, product, sales, customer success, and engineering to gather insights and ensure technical accuracy
• Champion brand tone and voice, maintaining a consistent content standard that reflects the company's culture
• Iterate and evolve content based on feedback, usage data, and learner performance metrics

Preferred Qualifications

• Certifications in instructional design, learning experience design, or content strategy is a plus
• Having a point of view of what makes content work in a corporate environment work, and what good looks like

Benefits

• A mission-driven company at the forefront of legal tech innovation
• A smart, supportive team where your ideas matter
• The freedom to experiment and iterate
• Great benefits, performance-based rewards, and a culture that invests in learning, including your own