Senior Content Management System Developer

Summary

Join ConnectOS and become a key member of our team, responsible for the technical configuration, development, maintenance, and optimization of our CMS platform. You will ensure website infrastructure, integrations, and enhancements support effective content delivery and user experience. This role involves CMS configuration and technical administration, development and technical enhancements, DevOps delivery, and application and service desk support. You will collaborate with various stakeholders, manage user access, and maintain system security. Continuous improvement of processes and systems is a key aspect of this position. The ideal candidate possesses extensive experience with .NET-based CMS platforms and related technologies.

Requirements

• Experience with .NET-based CMS platforms like Xperience by Kentico, Optio, Umbraco or Sitecore
• .NET Core / C# development experience
• Azure DevOps & cloud services (App Services, Logic Apps, B2C, etc.)
• Front-end knowledge (React, HTML5, SCSS, TypeScript)
• DevOps practices like CI/CD, infrastructure as code, and monitoring
• Security best practices and understanding of authentication, authorization, and encryption

Responsibilities

• Responsible for the technical configuration, development, maintenance, and optimisation of the CMS platform to ensure the website infrastructure, integrations, and enhancements support effective content delivery and user experience
• Configure and maintain CMS platform to support content management and system stability
• Create and manage user roles to ensure secure, appropriate access across teams, maintaining system integrity and security
• Apply and maintain themes and structural updates to align with branding and design guidelines, ensure accessibility and enhance usability
• Ensure web security by managing SSL certificates, applying security patches, and monitoring for threats to prevent vulnerabilities
• Ensure compliance with data protection laws and standards to safeguard user data and maintain ethical content management practices
• Utilise tools like Google Analytics to track site performance, monitor user engagement, and assess content effectiveness and use insights to inform continuous improvements
• Work with the Digital Content Manager (website product owner) and business stakeholders to scope and implement technical solutions that enhance site functionality and user experience
• Prepare and/or review technical documentation, considering architectural and programmatic aspects of the solution
• Develop and configure features, website enhancements, and integrations using best practice approaches
• Liaise with vendors, partners, and third-party service providers for delivery and support
• Follow appropriate internal processes, as well as established industry standards for application coding, documentation, and code management
• Follow processes, and industry standards for development and code management
• Ensure best practice security controls for systems
• Continuously assesses capabilities, tools, and processes to improve DevOps maturity for customer experience improvements
• Provide application support for products and services as per SLAs
• Provide on-call or after-hours support for systems and services as and when necessary
• Monitor the performance and availability of systems, promptly identifying and addressing potential issues to ensure business continuity
• Create and maintain support documentation, user guides, and knowledge base articles to empower users and streamline support processes
• Identify opportunities for process improvement, automation, and efficiency gains in application support and management
• Any other relevant duties assigned or requested by Technical Lead

Benefits

• WFH
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities