Senior Data Analyst

Summary

Join RYZ Labs as a Senior Data Analyst and help build a brand-new data team for a pioneering company revolutionizing the micro-business sector. This remote position, based in Argentina or Uruguay, offers the chance to shape data strategies and translate expertise into actionable outcomes. You will measure operational efficiency, build key performance metrics, and partner with stakeholders to drive data-informed decisions. The ideal candidate possesses e-commerce experience, familiarity with various data tools, and a proven ability to extract meaningful insights from complex data. This role requires strong analytical skills, initiative, and the ability to work independently. RYZ Labs offers a dynamic work environment with opportunities for growth and collaboration.

Requirements

• Previous experience in the e-commerce sector is ideal, with a focus on customer journey analysis, such as checkout processes and customer feedback
• Familiarity with multiple tools (Tableau, Power BI, Looker), including CRM systems and platforms like Shopify, demonstrating versatility in handling diverse technologies
• Strong ability to work with clean, high-quality data, but also comfortable navigating and building complex data models to extract meaningful insights efficiently
• Ability to identify pain points and areas where the company is losing customers, providing actionable insights to improve retention
• Capable of implementing innovative solutions and "hacks" to optimize customer experiences and improve processes
• Experience working across various industries or domains, bringing a well-rounded perspective to the role
• Demonstrated longevity in previous roles, reflecting reliability and dedication
• Comfortable being the first hire in this area, requiring minimal guidance and showing initiative to build frameworks and strategies independently

Responsibilities

• Measure, track, and analyze operations efficiency, identify trends, work with stakeholders to understand root causes, and translate learnings into actionable insights
• Build, own, and maintain key performance metrics and dashboards and present insights to business partners and executive leadership
• Partner with multiple internal stakeholders to build datasets, conduct robust analyses, and translate data into actionable insights
• Work closely with other data partners to scale our client’s data ecosystem and enable cross-functional projects

Preferred Qualifications

Experienced in working with teams across different time zones, showing adaptability and strong communication skills

Benefits

• Remote work
• Opportunities for growth and collaboration