Senior Database Engineer

Summary

Join ServiceNow, a global leader in AI-enhanced technology, and contribute to our mission of making the world work better. This role demands strong experience in performance and stress testing, database management, and supporting large-scale web applications. You will leverage your expertise in concurrency, multithreading, and distributed systems, while utilizing Unix skills and strong problem-solving abilities. The ideal candidate possesses experience with AI integration, ServiceNow platform, scripting languages (shell, Python, Javascript), and database optimization (MySQL, Oracle). A Bachelor's degree in Computer Science or a related field is required. This position offers the opportunity to develop and deploy mission-critical software and contribute to a dynamic team.

Requirements

• Strong experience with performance and stress testing tools and approaches for driving realistic customer simulations
• 5+ years of database management and performance tuning
• 5+ years of experience supporting or testing large scale web-based distributed applications on containers such as Apache/Tomcat, JBoss, Web Logic, and Web Sphere in a Unix environment
• 3+ years of experience developing on a SaaS, PaaS, or Cloud Infrastructure product/solution
• Proven experience with concurrency, multithreading, and distributed system architectures
• Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions
• Strong problem-solving and analytical skills with an aptitude for learning new technologies
• Bachelor's degree in Computer Science or Information Systems or equivalent technical discipline, or similar work experience
• Eagerness to learn everything about the ServiceNow Platform

Responsibilities

Developing and deploying mission critical software

Preferred Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• Experience with service now platform, scripting, tuning, troubleshooting is highly preferred
• Scripting: basic shell scripting, Python, Javascript
• Solid understanding and experience with databases mainly Mysql (and Oracle)
• Solid understanding of schemas, table spaces, indexing, and database performance optimization
• Familiarity or knowledge of CentOS/RedHat operating system (admin/root level)
• Demonstrated experience leading individual projects, including scheduling and reporting
• Formal experience on a DevOps or Performance or support team is desired