Senior Database Operations Engineer

Summary

Join Iterable, a leading AI-powered customer engagement platform, as a Senior Database Operations Engineer. You will be responsible for ensuring the performance, scalability, and reliability of our database infrastructure, primarily PostgreSQL and CockroachDB. Collaborate with development and SRE teams to optimize operations, automate processes, and proactively resolve issues. This role requires 5+ years of experience as a core DBA or database operations engineer with deep PostgreSQL expertise. You will perform database capacity planning, implement security measures, and maintain comprehensive documentation. On-call support is required as part of a rotation. Iterable offers competitive salaries, equity, and a comprehensive benefits package.

Requirements

• 5+ years of experience as a core DBA or database operations engineer in production environments
• Deep expertise in PostgreSQL architecture, operations, and tuning best practices
• Strong knowledge of database design, maintenance, and scaling strategies
• Hands-on experience with cloud infrastructure providers (e.g., AWS, GCP, or Azure)
• Experience with Infrastructure as Code tools such as Terraform
• Passion for building reliable systems and continuously improving database operations
• Excellent problem-solving and analytical skills, with attention to detail and system reliability

Responsibilities

• Responsible for all PostgreSQL configuration, backup, recovery, upgrading/patching, and replication
• Monitor and optimize database performance, identifying and resolving bottlenecks and inefficiencies. You have experience building and supporting production systems operating at a large scale with high uptime requirements
• Perform database capacity planning and make recommendations for hardware and software upgrades
• Implement security measures and ensure compliance with data privacy regulations to protect sensitive data assets
• Collaborate with cross-functional teams to understand their data requirements and provide solutions
• Maintain comprehensive documentation of data infrastructure configurations, processes, and best practices
• Continually improve database administration standards, guidelines, and procedures
• Provide on-call support as part of the team’s on-call rotation for critical database issues, ensuring a timely resolution of problems
• Design and implement automation solutions for routine tasks, system reporting, alerts, and notifications using custom scripts

Preferred Qualifications

• Experience with CockroachDB or AWS Aurora
• Experience with CI/CD systems
• Familiarity with Kubernetes , Docker , and containerized environments
• Exposure to Datadog , Grafana , or other observability tooling
• Experience working with APIs and third-party SaaS data integrations
• Knowledge of Scala , SBT , or distributed messaging tools like Apache Pulsar

Benefits

• Paid parental leave
• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance
• Monthly Professional Development allowance
• Pre-tax commuter benefits
• Complete laptop workstation