Senior Digital Product Designer, eCommerce UX

Summary

Join Freebird, a rapidly growing personal care brand, as a UX/UI Designer to significantly impact our e-commerce platform. You will play a key role in optimizing website performance, enhancing user experience, and building scalable design systems. This position requires collaboration with cross-functional teams, leveraging data and experimentation to improve key performance indicators. You will design A/B tests, landing pages, and user flows, focusing on removing friction points and creating a seamless customer journey. Freebird offers a fast-paced, innovative environment with opportunities for professional growth and development. We are seeking a highly skilled designer with a proven track record in e-commerce and a passion for creating exceptional digital experiences.

Requirements

• 3+ years of experience in UX/UI or digital product design, preferably in eCommerce, Shopify, or personal care brands/agencies
• Proficient in Figma, with a proven track record of building and maintaining scalable design systems
• Strong understanding of UX principles, responsive design, and performance-focused design
• Familiarity with A/B testing tools (e.g., Optimizely, Google Optimize, VWO) and designing for testable hypotheses
• Ability to use data insights, heatmaps, and customer feedback to refine and optimize designs
• Passion for crafting user experiences that delight customers while achieving business goals
• Strong attention to detail and ability to balance aesthetics with performance
• A creative thinker who can optimize funnels, landing pages, and user flows to drive acquisition and retention
• Excellent communication skills, with the ability to present and explain design decisions to stakeholders
• Comfortable working in a fast-paced, iterative environment

Responsibilities

• Create and iterate on A/B test concepts, landing pages, and funnel optimizations to improve key KPIs like conversion rates (CVR), average order value (AOV), and retention
• Collaborate closely with CRO strategists, developers, and marketers to test and refine designs
• Design intuitive, customer-centric user flows and interfaces that delight users and drive performance
• Focus on removing friction points and ensuring a seamless end-to-end user journey
• Develop and manage scalable, pixel-perfect design systems in Figma to ensure consistency across the site
• Maintain a library of reusable components for rapid design and development cycles
• Work with cross-functional teams, including marketing, product, and development, to translate business goals into exceptional digital experiences
• Leverage customer feedback, user research, and data insights to inform design decisions
• Stay current with eCommerce and DTC trends, tools, and best practices
• Bring innovative ideas and a "funnel hacking" mindset to the team

Benefits

• Fully Remote Flexibility: Work from wherever you thrive best, with the freedom to choose your own location
• Comprehensive Medical Benefits: Your well-being is our priority, with premium medical plans designed to support your health
• Competitive Compensation & Bonuses: Enjoy a competitive salary paired with performance bonuses that reward your contributions to our shared success
• 401(k) with Company Match: Plan for your future with our 401(k) program, which includes a generous company match to help grow your retirement savings
• Unlimited PTO: Take the time you need with our flexible, unlimited paid time off, allowing you to find balance in work and life
• Opportunities for Growth: Elevate your career as part of a dynamic brand that fosters upward mobility