Senior Director

Summary

Join CALSTART as their visionary Senior Director of Salesforce Strategy & Solutions, leading the modernization and integration of their enterprise systems. This executive-level role requires unifying over 11 Salesforce environments, ensuring scalable and secure technology infrastructure aligned with CALSTART's clean transportation incentive programs. You will lead the consolidation and strategic alignment of Salesforce orgs, oversee system architecture and security, optimize Salesforce licensing, and integrate Salesforce with third-party systems. Further responsibilities include guiding the development of public portals, enabling program teams with automated tools, establishing data governance protocols, and managing a Salesforce team. The ideal candidate possesses 10+ years of experience in enterprise technology leadership with a focus on Salesforce, expertise in system integration and data governance, and effective leadership and communication skills. CALSTART offers a competitive salary and generous benefits.

Requirements

• 10+ years of progressive experience in enterprise technology leadership, with a focus on Salesforce platform strategy and implementation
• Proven experience managing large-scale, multi-org Salesforce environments across Sales, Service, Marketing, and Experience Clouds
• Strong background in system integration, data governance, and security best practices within Salesforce
• Experience working with high-volume public incentive, grants, or enterprise service platforms
• Effective leadership, communication, and project management skills across cross-functional teams

Responsibilities

• Lead the consolidation and strategic alignment of over 11 Salesforce orgs (Experience Cloud, Sales Cloud, Marketing Cloud, Pardot)
• Oversee system architecture, security, scalability, and user access for internal and external stakeholders
• Optimize Salesforce licensing, integrations, and environments to reduce cost and improve usability
• Integrate Salesforce with third-party systems such as Formstack, Sage (Finance), Atlassian tools (Jira, Confluence), and member/marketing CRMs
• Drive interoperability across platforms, building a cohesive digital ecosystem that supports real-time data sharing, API connectivity, and program responsiveness
• Guide development of multilingual, ADA-compliant public portals using Salesforce Experience Cloud
• Enable program teams with automated workflows, dashboards, and real-time reporting tools to increase transparency and efficiency
• Establish and manage data governance protocols across Salesforce environments, including sandbox/testing policies, rollback safeguards, and change control
• Lead cybersecurity efforts specific to Salesforce environments and ensure alignment with evolving grant and regulatory requirements
• Manage and grow an internal Salesforce team of admins, developers, and architects; coordinate with contractors and vendors for advanced deployments
• Provide executive-level accountability and insights on Salesforce investments, ensuring measurable impact and alignment with organizational goals

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, Integration Architecture Designer)
• Experience implementing public-facing portals and workflows for government- or grant-funded programs
• Familiarity with ADA compliance, multilingual content deployment, and public sector security protocols

Benefits

• 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance
• Retirement plan with generous company contributions
• FSA for Health and Dependent Care
• 3 weeks of vacation time in the first year of employment
• 11 paid company holidays
• Paid sick time
• Paid family leave