Summary
Join Great Minds as a Senior Director of Pre-Sales Engagement, leading the company's strategy for customer understanding, consideration, and evaluation of curricular products. Develop an enterprise-wide customer journey framework, work across functions to create scalable solutions, and build a team dedicated to pre-sales customer engagement activities.
Requirements
- 10+ years experience solutioning within go-to-market initiatives or new product launches
- 5 +. years in a leadership role executing product launches or innovative sales approaches is highly desirable
- Strong strategic thinking, with the ability to translate innovative ideas into actionable plans
- Excellent communication and collaboration skills, with a track record of working effectively across departments
- Proven ability to lead and influence teams in a dynamic, fast-paced, and highly iterative context
- Demonstrated success in driving new product adoption and scaling sales initiatives
- Bachelor's Degree required
Responsibilities
- Develop an enterprise-wide customer journey framework, instrumented to measure key performance indicators in the customer engagement and consideration phase
- Work across functions to develop scalable solutions essential to achieving strong performance, including coherent approaches to piloting and insight-driven presentations
- Establish measures of success for each essential solution, including measures of sales impact and measures of return on investment
- Work closely with product management, research, and marketing teams to align pre-sales strategies with product features and customer needs. Provide feedback on product performance and customer response to refine offerings
- Build a function and team dedicated to pre-sales customer engagement activities, employing current team members, new team members, and a part-time educator workforce
- Champion a culture of innovation within the sales organization by promoting new ideas, experimenting with new approaches, and sharing success stories from pilot initiatives