MongoDB is hiring a
Senior Director

Summary

Join MongoDB as the strategic leader for the APAC delivery team in a high-growth software company, working with some of the most ambitious and complex global companies to support and drive their innovation initiatives.

Requirements

• 12+ years of career experience in services for software companies, SaaS preferred, including 5+ years in professional services leadership
• Familiarity with enterprise-scale software architectures, application development methodologies, and deployment/operational considerations
• University degree or relevant work experience
• At ease operating in a dynamic, fast growing business, able to be self-sufficient with a can-do attitude and ready to make yourself accountable
• Ability to make sound decisions in a fast-paced, changing environment with limited data
• Successful track record owning a revenue quota, additional experience leading services sales efforts preferred
• Demonstrated leadership skills, with direct responsibility for managing and developing leaders; demonstrated history of delivering high quality results as manager of managers
• Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, manage customer expectations and escalations effectively
• Demonstrated ability to maintain relationships and alignment with other internal teams and stakeholders, especially Sales and Customer Success
• Outstanding interpersonal skills, along with strong communication skills, both verbal and written

Responsibilities

• Accountable for the APAC services revenue targets
• Lead an organization responsible for deliberate and material influencing of customer consumption rates
• Establish and maintain a culture of mutual accountability between PS and customers
• Partner with other field teams (Sales, Customer Success, Support, Pre-Sales) for continuous improvement of our customer engagement methodologies
• Support MongoDB teams in the management of risk throughout the engagement lifecycle
• Responsible for developing the capabilities and maturity of the leaders on your team
• Ensure healthy relationships with the MongoDB delivery ecosystem in your region (BSIs, sub- partners, remote delivery center, training, etc.) to maintain complementary delivery capacity, and with global system integrators for delivery of large engagements
• Owner of all delivery assets, tools, capabilities, systems, processes and playbooks
• Proactively maintain a robust recruiting pipeline, attracting the highest quality talent in the industry to support excellence and rapid growth

Benefits

Generous parental leave policy