Senior Director of Sales Operations

Summary

Join us as a Senior Director of Sales Operations to lead and scale our global Revenue and GTM operations. This critical leadership role will drive operational excellence, enable high-performing sales teams, and ensure alignment across the organization to accelerate revenue growth. You will define and execute a comprehensive Sales Operations strategy, serve as a strategic advisor to executive leadership, and lead a high-performing team. The ideal candidate is a data-savvy, collaborative leader with deep experience in complex sales environments and a passion for building scalable systems and processes. This is a remote, full-time position with competitive compensation and benefits. We are currently only able to hire residents of specific U.S. states and the United Kingdom.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• 10+ years of experience in Sales Operations or Revenue Operations, with 5+ years in a senior leadership role
• Must be eligible to obtain or maintain U.S. Government clearances

Responsibilities

• Define and execute a comprehensive Sales Operations strategy aligned with corporate goals and revenue targets
• Serve as a strategic advisor to executive leadership, providing insights and recommendations to drive sales effectiveness
• Lead and mentor a high-performing Sales Operations team, fostering a culture of accountability, innovation, and continuous improvement
• Champion change management initiatives and lead cross-functional projects that drive business transformation
• Design, implement, and continuously improve scalable sales processes, tools, and workflows
• Ensure data integrity and consistency across CRM and sales tech stack (e.g., Salesforce, CPQ, BI tools)
• Drive automation and efficiency across the sales cycle, from lead generation to deal closure
• Own and continuously refine the sales forecasting process, ensuring accuracy and alignment with business goals
• Lead pipeline management and territory planning to optimize coverage and resource allocation
• Develop and maintain real-time dashboards and reporting frameworks to monitor sales performance, productivity, and conversion metrics
• Analyze sales data to identify trends, risks, and opportunities; deliver actionable insights to sales leadership and executive stakeholders
• Establish and track KPIs across the sales funnel, including quota attainment, win rates, sales cycle length, and customer acquisition cost
• Partner with Finance and RevOps to support board-level reporting, annual planning, and strategic decision-making
• Partner with Marketing, Finance, Product, and Customer Success to align GTM strategies and ensure seamless execution
• Act as a liaison between Sales and other departments to ensure operational alignment and remove friction points
• Support pricing, packaging, and incentive design in collaboration with Finance and Product teams
• Oversee onboarding and continuous training programs to ensure sales teams are equipped with the knowledge, tools, and resources to succeed
• Collaborate with external partners and internal stakeholders to develop world-class enablement content and initiatives
• Drive adoption of best practices and sales methodologies across the organization

Preferred Qualifications

• Proven success in scaling sales operations in high-growth, complex B2B environments
• Deep expertise in CRM systems (e.g., Salesforce), sales analytics, and GTM tech stacks
• Strong analytical and problem-solving skills; highly proficient in Excel and BI tools
• Exceptional communication and stakeholder management skills
• Experience supporting global sales teams and navigating matrixed organizations

Benefits

Enjoy a flexible, remote-first work culture with competitive compensation and benefits