Senior People Operations Specialist

iDeals
Summary
Join Ideals, a global B2B SaaS company, as a Senior People Operations Specialist in Kyiv, Ukraine (or nearby). You will drive core People Ops processes, ensuring a seamless employee experience across all locations. Responsibilities include managing global onboarding/offboarding, benefits, HRIS (BambooHR), internal policies, communications, and employee engagement initiatives. You will collaborate with various teams and external partners to scale People Ops effectively. The role requires advanced English, 3+ years in People Ops/HR, understanding of local labor law and international compliance, and experience supporting teams across 5+ countries. You should possess strong critical thinking, communication, prioritization, and adaptability skills. Conflict resolution experience is also needed.
Requirements
- Advanced English β both written and spoken
- 3+ years in a People Ops / HR Generalist role
- Solid understanding of local labor law and international compliance
- Experience supporting teams across 5+ countries
- Strong critical thinking and high personal work standards
- Clear, people-centered communication with a global mindset
- Excellent prioritization and adaptability in fast-changing environments
- Naturally curious, proactive, and solution-oriented
- Conflict resolution or mediation experience
Responsibilities
- Ensure an exceptional employee experience through consistent and high-quality People Ops service delivery
- Own and drive global onboarding and offboarding processes
- Oversee benefits management and support ongoing improvements
- Manage HRIS (BambooHR) with a focus on data accuracy and process optimization
- Create and maintain internal policies, including the Ideals Employee Handbook
- Support internal communications and employee engagement initiatives
- Contribute to cross-functional projects to scale and optimize People Ops in a fast-growing, global team
Preferred Qualifications
- Experience working with Employers of Record (EORs)
- Familiarity with ticketing systems and SLA/KPI tracking
- Basic skills in HRIS automation and system implementation
- Experience in organizing internal events or team gatherings
Benefits
- Remote-first flexibility to shape your ideal workday
- Home workplace budget
- Resilient home budget for Ukraine-based teammates
- Resilient office in Kyiv & co-working expense coverage
- Individual IT budget for extra equipment
- Top-tier tech and AI-powered tools
- Access to Ideals Academy with numerous courses
- Investment in external learning and development activities
- Guidance in Personal Development Plan creation
- Professional literature and subscriptions coverage
- Support of your passion as a speaker or writer
- Internal talent mobility opportunities
- Tailored Wellness Package for your physical and mental health
- Full coverage of mental health sessions for Ukrainian teammates
- Funding for sports competitions
- 20 business days of paid time off per year
- Unlimited health-related time-off
- Team-building offline and online events
- Budget for meetups with your local team
- Generous internal referral program