Senior Director, Product Management

Summary

Join Zeta, a Next-Gen Banking Tech company, as a Senior Director of Product Management. Reporting to the CEO, you will lead a team of Product Managers, Designers, and Analysts, driving the vision, strategy, and execution of innovative features for Neutrino and Merlin, our digital banking and conversational AI platforms. You will own the product development lifecycle, from ideation to launch, focusing on growth hacking, UX improvements, and go-to-market strategies. This role requires extensive experience in product management within fintech, a strong technical background, and exceptional leadership and communication skills. Zeta offers a diverse and inclusive work environment.

Requirements

• In depth understanding and knowledge of Statistics, Analytics, Business Intelligence, SQL, Product Analytics platforms
• Ability to interpret complex data sets and derive actionable insights
• In depth understanding and knowledge of technology platforms and their capabilities for IOS, Android and Web development
• Keen eye for design and aesthetics
• Excellent UX and copywriting skills
• Excellent written and verbal communication skills
• Experience in conducting user research
• Meticulous in program management processes
• 10+ years in Product Management, majority of which are spent at a fintech
• Software engineering/technical background

Responsibilities

• Measure Output metrics (Acquisition, Activation, Retention, Engagement) and Input metrics (Conversion Funnels, Engagement) that matter
• Leverage Product Analytics Platforms (Mixpanel, Amplitude etc), Data Analytics Platforms (Metabase, Superset)
• Creative Feature Ideation to come up with Features that have maximum impact on the metrics that matter
• Leverage frameworks for Feature Prioritization
• Drive the creation of delightful, intuitive and engaging user interfaces in collaboration with UX designers to drive user adoption and NPS
• Lead and mentor a team of product managers, designers and program managers
• Meticulously drive each feature to completion
• Optimize team efficiency and output
• Stay abreast of industry trends, emerging technologies, and regulatory developments to inform product strategy and roadmap
• Represent the product vision and strategy to stakeholders, customers, and partners, ensuring clear communication and alignment
• Partner with sales, marketing, and business development teams to drive product adoption, customer acquisition, and revenue growth