Senior Director, Product Manager

Summary

Join Twilio as their next Senior Director, Product Management - Twilio Data Substrate. This remote role (excluding certain states) requires 8+ years of experience in data architecture, governance, or strategy, ideally in large-scale environments. You will lead cross-functional teams, establish data governance frameworks, and possess strong knowledge of data management best practices. Experience with cloud platforms, API management, and data engineering is essential. Strong communication and stakeholder management skills are crucial for aligning R&D and IT teams. The role involves occasional travel. Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, a retirement savings program, and more.

Requirements

• 8+ years of experience in data architecture, governance, or strategy roles, ideally in large-scale, complex environments
• Deep understanding of data movement, storage, integration, governance, and system observability frameworks
• Proven experience leading cross-functional teams to establish data governance frameworks and policies
• Strong knowledge of data management best practices, including security, compliance, and lifecycle management
• Hands-on experience with cloud platforms (AWS, Azure, or GCP), API management, and data engineering
• Strong communication and stakeholder management skills, with the ability to align R&D and IT teams toward a unified data vision
• Ability to navigate ambiguity, drive clarity, and execute in fast-paced environments

Preferred Qualifications

• Experience with data cataloging, metadata management, and governance tooling
• Passion for data, technology, and experience with B2B, SaaS, or technical products
• Familiarity with Customer Data Infrastructure
• Bachelor’s or Master’s in Computer Science or equivalent experience
• Experience shipping products with a user interface component with some basic understanding of design and UX best practices
• Experience partnering with product marketing or marketing

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program
• Health care insurance
• 401(k) retirement account
• Paid sick time
• Paid personal time off
• Paid parental leave
• Twilio’s equity and corporate bonus plan