Senior Financial Analyst

Summary

Join ServiceNow as a Financial Planning & Analysis (FP&A) professional to drive end-to-end financial planning processes for our global Sales organization. You will consolidate operational expenditures, build trusted business partner relationships, and manage Geo P&L reporting. Responsibilities include developing and maintaining a view of critical Sales KPIs, improving finance operations, and supporting special projects. The ideal candidate possesses 5+ years of FP&A experience, a Bachelor's degree in a related field, and expertise in AI-driven financial analysis. Strong analytical skills, proficiency in financial modeling, and experience with enterprise planning tools are essential. ServiceNow offers a competitive salary, equity, benefits, and a flexible work environment.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 5+ years of experience in financial planning & analysis (FP&A), accounting, or related finance roles
• Bachelor's degree in accounting, finance, economics, or related field (MBA and/or CPA is a plus)
• Experience leveraging artificial intelligence to enhance financial analysis, forecasting accuracy, and strategic decision-making
• Strong understanding of SaaS metrics, KPIs, and GTM planning processes
• Experience with enterprise planning tools such as Anaplan, and visualization tools like PowerBI or Tableau
• Advanced proficiency in financial modeling, data analysis, and Excel
• Strong analytical skills with the ability to communicate effectively
• Demonstrated ability to manage multiple priorities, especially during busy periods like period-end, annual planning, and long-range planning processes
• A developed sense of ownership with pride in work integrity, quality, timeliness, and accuracy

Responsibilities

• Drive comprehensive end-to-end financial planning processes including forecasting, budgeting, and P&L reporting for our dynamic global Sales organization, ensuring alignment with company-wide strategic objectives
• Consolidate and manage operational expenditures across Sales by delivering detailed monthly and quarterly variance analysis, proactively identifying areas of risk or savings opportunity, and maintaining rigorous forecast accuracy to enable data-driven decision making
• Build trusted business partner relationships by conducting regular structured check-ins, providing insightful forward-looking analysis, and delivering finance support that anticipates stakeholder needs
• Manage comprehensive Geo P&L reporting processes to empower Sales leaders with transparent financial insights, enabling them to make strategic investment tradeoffs to improve the margin profile of their regional businesses
• Develop and maintain a sophisticated view of critical Sales Key Performance Indicators and an always-on Sales capacity model to drive visibility into business health, pipeline development, and resource utilization trends
• Improve finance operations by implementing industry best practices for financial close and planning processes, ensuring data accuracy, and innovating on ways to automate reporting for increased efficiency and scale
• Support special projects focused on profitability improvement, strategic resource allocation, and finance transformation

Benefits

• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan and family leave programs