Remote Senior Global Account Manager

Summary

The job is for a Senior Global Account Manager at TrustYou, a company that provides customer interaction solutions. The role involves building global relationships, developing strategies to increase revenue, working closely with teams, identifying business value, and navigating complex sales processes. The ideal candidate should have relevant experience, communication skills, strategic thinking, problem-solving skills, and negotiation skills.

Requirements

• Proven experience in global/strategic account management or senior sales roles
• Experience selling both product and services business solutions in a tech start-up environment
• Interest in market research/trends to derive useful insights from data as well as capability to present online and onsite/to draft proposals and articulate messages in a clear way
• Ability to think strategically and execute methodically
• Ability to navigate complex, multi-stakeholder sales & project management processes
• Ability to use a range of approaches and strategies to build a stronger negotiation base and form sustainable long-term relationships
• Experience managing relationships across multiple geographies
• A high-energy and are a team player who is a fast learner and is at ease with technology
• Strong interpersonal and negotiation skills
• Proficiency in CRM and Project Management
• Excellent written and verbal communication skills
• Business Fluency in spoken and written English

Responsibilities

• Build and maintain relationships with global accounts on a global scale
• Discuss TrustYou's products in relation to the needs of the client's organization
• Strategically develop our global accounts, increasing the total revenue of the account and strategically identifying new revenue streams
• Work closely with the commercial and technical project team members, business developers & account managers to derive global account strategies and sell our entire portfolio of products across our global accounts
• Identify business value, map it closely to customers' goals and influence its delivery in any form (project, sale, pilot, POC etc)
• Drive and execute delivery for RFI and RFP until decision while making sure all deliverables arrive in good order, on time, and fulfill customers’ requirements

Preferred Qualifications

• Someone with additional Language Skills: German and French
• Having CRM experience SalesForce, HubSpot, ChargeBee

Benefits

• Working in a global, diverse, and collaborative team
• Flexible working hours allowing you the freedom to shape your work-life
• Remote-friendly environment and budget for home office equipment
• On-going career development, training, and coaching
• Six days for learning & development
• Experience your favorite travel adventure by using a bonus vacation day
• Celebrate in style at our team events (in-person and virtually)
• Social benefits and perks based on location