Senior Global Channel Strategy & Operations Manager

Summary

Join Procore as a Senior Global Channel Strategy & Operations Manager and build, manage, and scale the operational framework for our global channel programs. This hands-on role requires defining and managing the strategy and operational infrastructure for key partner motions, including co-sell, reseller/VAR, distribution, and service delivery. You will develop and implement program components, engage with channel partners, oversee operational processes, and collaborate with sales, marketing, and customer success teams. The position involves liaising with global and regional leadership, assisting with PRM system rollout, and developing performance reports. Based remotely in the US or in our offices in Carpinteria, CA, or Austin, TX, this role offers a competitive salary and benefits package.

Requirements

• Proven track record of building, managing, and scaling successful channel partner programs and driving growth through indirect sales channels
• 7+ years of experience in channel programs, channel operations, or business development within a B2B SaaS or enterprise software company
• Strong understanding of channel GTM motions and the operational components required to support them
• Excellent project management and analytical skills; a strategic thinker who can also manage the details of execution
• A results-oriented mindset with a focus on driving measurable outcomes and ROI from channel partnerships
• Bachelor’s degree or equivalent work experience

Responsibilities

• Define, build, and manage the strategy and operational infrastructure for our key partner motions, including Co-Sell, Reseller/VAR, Distribution, and Service Delivery
• Develop and implement foundational program components, including partner incentives, tiering, specializations, rules of engagement, and systems to proactively manage channel conflict
• Engage directly with key channel partners to gather feedback, drive program adoption, and act as a trusted advisor, ensuring our operational framework directly contributes to their success
• Oversee and improve the operational processes for the entire partner lifecycle, from recruitment and onboarding to enablement and performance management
• Serve as a world-class collaborator, working with sales, marketing, and customer success to ensure channel programs are aligned with go-to-market objectives and drive pipeline growth
• Liaise closely with global and regional leadership to ensure program alignment while addressing local business needs and opportunities
• Assist in the roll-out of our Partner Relationship Management (PRM) system, driving its self-service capabilities and integration with our Sales and Revenue Ops organizations
• Develop and manage reporting on key channel performance metrics, delivering regular, data-driven insights and actionable recommendations to leadership

Preferred Qualifications

Experience at a top-tier management consulting firm is a strong plus

Benefits

• Base Pay Range $160,000 - $220,000
• Eligible for Bonus Incentive Compensation
• Eligible for Equity Compensation
• Perks & BenefitsAt Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best