Snyk is hiring a
Senior Implementation Consultant

Summary

The job is for an Implementation Consultant in the Customer Solutions team at Snyk, who will work with customers to deliver a world-class onboarding experience. The role requires 3+ years of technical consulting or customer-facing experience, knowledge of SDLC and DevOps methodologies, excellent communication skills, and the ability to manage multiple onboarding engagements simultaneously.

Requirements

• 3+ years of technical consulting or customer-facing experience, SaaS software implementation
• A working knowledge of SDLC and DevOps methodologies
• The ability to clearly articulate complex technical issues
• Interest in application security, and an understanding of the importance of a developer-first approach
• Experience with CI/CD and DevOps tools
• A demonstrated consultative and technical aptitude for bringing people, technology, and processes together
• Excellent communication skills, organized and disciplined approach to problem-solving, relationship-building, and project management

Responsibilities

• Deliver value to customers by owning project delivery from kick-off to closure for customer implementations
• Communicate regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation
• Conduct project kick-offs, planning sessions and regular delivery meetings
• Facilitate customer outcomes across various teams to deliver positive results
• Manage and optimize the Snyk Onboarding practices
• Represent the customer's technical requirements to internal/external stakeholders
• Collaborate with Sales, Product Management, Engineering, and Support to accelerate customer onboarding

Preferred Qualifications

• Proficiency in scripting languages such as Python, Javascript or other modern languages
• A degree in Computer Science with experience in programming
• Experience as a technical account manager, solution architect, sales engineer or similar for AppSec, CI, or DevSecOps products and services
• Achieved security certifications such as CEH, CISSP, or CSSLP, or other
• Have experience with enterprise-scale web development technologies and microservices

Benefits

• Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
• Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
• Health benefits, employee assistance plans, and annual wellness allowance
• Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances