SmartRecruiters is hiring a
Senior Implementation Consultant

Summary

The Implementation Consultant is a remote role in the APAC region for SmartRecruiters' Professional Services team. They facilitate conversations with customers to define business processes, lead implementation meetings, configure SmartRecruiter products, manage projects, and collaborate with internal teams. The ideal candidate has at least 2 years of experience implementing SaaS solutions in a client-facing role, experience with talent acquisition software or HR technology, and strong communication skills.

Requirements

• Minimum 2 years of implementing SaaS solutions in a client-facing role
• Experience in talent acquisition software or HR technology
• Working knowledge of HTML and CSS
• Strong time, task, and project management skills
• Excellent written and verbal communication skills, along with strong presentation skills
• Experience managing complex global projects and timezones
• Comfortable with difficult conversations, internally and externally, and managing customer escalations
• Comfortable with a fast-paced environment and the ability to adapt quickly to change
• Energized working with and advising customers
• Able to influence change
• Able to work remotely and hold yourself accountable

Responsibilities

• Facilitate conversations to define business processes
• Create and understand career site design briefs
• Lead implementation meetings
• Configure SmartRecruiter products to customer specifications
• Manage project plans, timelines, budgets and deliverables
• Collaborate with Community and Enablement teams to build a world class training experience
• Work cross-functionally with other departments within SmartRecruiters
• Understand our Partner Marketplace to provide solutions to our customers outside of our product offering
• Contribute to the development of best practices, improvement of processes and streamlining of documentation
• Support internal projects and initiatives, community participation, and provide SME knowledge in specific areas

Benefits

• Remote work
• Competitive salaries and generous equity