Senior Implementation Project Manager

Summary

Join ProcessUnity, a leading provider of cloud-based risk and compliance management solutions, as a Senior Implementation Project Manager. You will lead and oversee multiple client implementations, ensuring timely and successful delivery. This customer-facing role requires strong communication, problem-solving skills, and proven project management experience. You will collaborate with various teams, gaining in-depth knowledge of ProcessUnity's software. The ideal candidate possesses extensive experience in large-scale software implementation projects and a proven ability to manage multiple high-priority projects simultaneously. This position offers a competitive salary and the opportunity to contribute to a growing company.

Requirements

• Bachelor’s degree (highly preferred) and 5+ years of project management experience, specifically in leading complex, customer-facing software implementation projects for external clients
• Extensive experience leading large-scale software implementation projects for external clients (not internal IT)
• Proven ability to manage multiple high-priority projects simultaneously, with a track record of delivered projects on time, within budget, and meeting customer expectations
• High analytical and emotional intelligence, with the ability to build trust and foster relationships with clients
• Technical aptitude to understand the capabilities of ProcessUnity’s platform and align them with customer business needs
• Ability to translate business requirements into actionable project plans and execute on those plans

Responsibilities

• Lead and oversee multiple high-profile client implementations and internal projects, ensuring timely and successful delivery of complex initiatives
• Serve as the primary point of contact for clients during the implementation process, cultivating strong relationships with key stakeholders to ensure long-term customer satisfaction and success
• Develop and execute comprehensive project plans, outlining tasks, dependencies, and timelines, ensuring projects are delivered on time and within budget
• Understand customer requirements and system capabilities to provide strategic guidance and ensure full alignment between customer objectives and system functionality
• Proactively track, assess, and communicate project goals, plans, potential risks, timelines, action items, and budgets to all internal and external stakeholders
• Collaborate closely with Implementation Consultants to ensure seamless project execution and alignment with the overall project approach
• Lead regular touchpoints and executive-level status meetings with customers, providing clear, strategic, and professional communication
• Effectively manage changes in project scope, developing contingency plans to mitigate risks
• Apply project management best practices and business acumen to deliver high-quality work
• Contribute to the development of best practices, standards, and methodologies that enhance the efficiency of future implementations
• Participate in product training, knowledge transfer sessions, and other strategic initiatives to continuously develop your expertise in ProcessUnity solutions

Preferred Qualifications

A desire to continuously learn and integrate new skills, technologies, and ideas to drive success

Benefits

Salary range: $115,000 - $145,000 depending on experience