Senior Inside Sales Consultant

Summary

Join A Place for Mom as a Sales Advisor and help families find the right senior care solutions. You will follow up with families, guide them through the decision-making process, and act as a liaison between families and care providers. Success is measured by achieving monthly sales targets through proactive outreach, scheduling tours, and converting leads into move-ins. This role requires strong sales experience, excellent communication skills, and the ability to build relationships quickly. A competitive hourly base salary, uncapped earning potential, and comprehensive benefits are offered.

Requirements

• Be a sales hunter and closer with 3-5 years of strong sales experience, proactive outreach, and closing skills with the ability to overcome objections in a consultative environment
• Have a history of exceeding sales quota and performance results
• Be able to multitask; simultaneously talk on the phone and take notes on the computer
• Possess strong computer and typing skills, including Word and Excel

Responsibilities

• Follow up with families who have already had initial conversations with A Place for Mom and been referred and/or toured communities to advise on next steps, with the goal of driving move-ins to our customer communities
• Help guide families to ultimately decide to move into a senior living community working with the families but also acting as the liaison between families in need and the communities or care providers
• Be an ongoing expert resource to families after they have been referred to an initial set of communities or home care providers
• Reach daily outbound touch points (calls and texts) to families and communities
• Schedule tours at customer communities
• Send 2nd round referrals
• Convert leads into customer move-ins resulting in achievement of monthly sales targets
• Possess a passion for a proactive outreach sales process via both outbound calling/texting/emailing families and communities
• Demonstrate empathy
• Excel in closing a sale
• Acquire in-depth knowledge of the senior living industry
• Quickly establish relationships over the phone to understand the needs of a family
• Manage the follow-up sales process including communication with families and customer communities as the family advances through the customer journey
• Understand customer community offerings, resident requirements, and their sales process

Benefits

• Hourly Base Salary: $24.76 ($51,500 annually)
• On Target Earnings: $86,500 (Uncapped)
• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off