Senior IT Systems Engineer

Summary

Join SentinelOne, a leading cybersecurity company, as a Sr. IT Systems Engineer to enhance our digital infrastructure. You will manage and secure our Google Workspace and O365 environments, handle SSO integrations, and optimize the end-user experience with collaboration tools. This role requires expertise in cloud and SaaS application management, ITIL, and change management. The ideal candidate possesses a strong technical background, excellent problem-solving skills, and a commitment to customer satisfaction. This position is open to US citizens only due to Federal and FedRAMP regulations. SentinelOne offers a competitive salary and benefits package.

Requirements

• Bachelor's Degree in a technical field and 7+ years of related professional experience
• Extensive experience in configuring, securing, and managing production Google Workspace (certifications preferred)
• Slack administration expertise in configuring, managing multi-workspace enterprise grid, and integrations with different applications and tools
• Expert knowledge in core technologies such as SSO, MFA, Email, etc
• Experience in onboarding, procurement, and license management of Cloud and SaaS applications and vendors
• Experience with Endpoint Management tools. Mac management using JAMF and Windows with Intune
• Experience in configuring and troubleshooting collaboration and productivity software including Google Workspace Suite and Microsoft Office365
• Demonstrated ability to work in a fast-paced, growing enterprise environment
• Working knowledge with AWS cloud services
• Strong understanding of ITIL and change management
• Ability to write detailed documentation based on regulatory requirements

Responsibilities

• Own the management, security, and support of production Google Workspace and O365 environments, along with related applications
• Manage SSO integrations with multiple platforms and applications
• Configure and support application integrations with IAM and collaboration tools
• Procure and manage licensing, access, and lifecycle management of various cloud and SaaS applications
• Optimize the end-user experience regarding collaboration tools
• Create and maintain documentation for procurement, configuration, and troubleshooting of tools
• Support and maintain audio/visual and VoIP software and devices
• Manage user accounts, security groups, mailing lists, and application access according to SOPs
• Onboard and offboard new and terminated employees
• Provide occasional desktop OS support for MacOS and Windows
• Actively participate in the on-call program

Preferred Qualifications

• Experience in managing Linux and VMware
• Experience in managing IT in a FedRAMP environment
• Experience working with NIST controls

Benefits

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement