Remote Senior Manager, Transaction Monitoring & Investigations

Summary

Join Moniepoint Group, a fast-growing fintech company, as Sr. Manager of Transaction Monitoring & Investigations to lead the team and build a transaction monitoring function from scratch.

Responsibilities

• Building and running our Transaction Monitoring department for our UK entity from scratch
• Driving the Transaction Monitoring team’s strategy and objectives
• Leading and driving a high performance culture within the team
• Embodying and encouraging a strong compliance culture across Transaction Monitoring and Investigations
• Collaborate with operations managers and quality assurance teams to improve overall performance
• Utilise your in-depth knowledge of UK Financial Crime regulations to stay current with evolving financial crime risks
• Analyse regulatory guidelines and work closely with product, operations, and compliance teams to apply and integrate necessary adjustments to monitoring controls
• Partner with the Second Line of Defence to incorporate policy decisions into day-to-day operations effectively
• Promote growth within the team through regular one-on-one sessions, coaching, and feedback, using performance data to guide these discussions
• Ensure the delivery of exceptional service to customers while balancing the need to manage financial crime risks
• Supervise, track, and manage individual and team KPIs, ensuring service standards are consistently met across the teams
• Foster a positive and engaging workplace culture for your team, getting the best out of everyone in your team and across the company
• Serve as the primary point of contact for transaction monitoring, adept at stakeholder management and addressing challenges as needed