Senior Manager, Billing and Invoicing Operations

Summary

Join MBO Partners as a Sr. Manager, Billing and Invoicing Operations and lead the optimization of billing processes, revenue recognition, and tax compliance. This remote role requires strong project management, attention to detail, and cross-functional collaboration. You will manage contracts and invoicing, ensure compliance with regulations, and drive process improvements. The ideal candidate possesses extensive experience in billing, AR, and financial systems, particularly within the staffing industry. MBO offers a competitive salary, benefits, and a supportive work environment.

Requirements

• Possess ability to juggle multiple tasks, prioritize work effectively, and meet deadlines in a fast-paced environment
• Possess strong analytical skills with the ability to assess and create solutions for complex problems. Adaptability to handle a variety of tasks, including stepping into urgent situations as needed
• Possess ability to foster collaboration between departments and stakeholders, even when managing competing interests
• Possess proficiency in Excel
• Possess experience with audit compliance, security audits, and ISO 9000 standards
• Possess skills in analyzing business processes, recommending improvements, and implementing changes that positively impact productivity, quality, and operational efficiency
• Possess ability to present progress reports, integrate feedback, and update procedures to ensure best practices
• Have a Bachelor’s degree in finance, business, or a related field
• Have a minimum of 7 years of relevant experience in billing, AR, and financial systems

Responsibilities

• Review and interpret contractual language to ensure accurate invoicing and adherence to customer terms
• Apply knowledge of revenue recognition principles and sales tax exemptions, as well as international tax regulations like VAT and PST/GST
• Support and manage financial system transitions, with a preference for experience in SAP/S4 Hana
• Work cross-functionally with teams to align efforts and drive projects towards common goals
• Oversee and manage various projects, ensuring deadlines are met and resources are effectively utilized
• Evaluate existing business processes, identify areas for improvement, and implement strategies to enhance productivity, quality, and time management
• Ensure compliance with audit requirements, including security audits, ISO 9000 standards, and separation of duties. Interact with external auditors as needed
• Create and update policies and procedures to maintain regulatory and operational efficiency
• Supervise and guide team members, providing coaching and operationalizing best practices across the revenue/order-to-cash cycle
• Manage vendor management systems (VMS), managed services provider (MSP) platforms, and customer billing portals such as Ariba, Coupa, and Tungsten
• Manage international billing processes, with specific experience in Canada

Preferred Qualifications

• Have experience in the staffing industry
• Have familiarity with the independent workforce world, managed services provider (MSP) models, and vendor management systems (VMS)
• Have advanced Excel skills with knowledge of Zen Desk, Jira, Job Diva, and SAP/S4 Hana
• Have a deep understanding of audit processes, separation of duties, and compliance with ISO 9000 standards
• Possess proficiency in Business Management software
• Possess exceptional leadership, collaboration, and communication skills
• Possess superb recordkeeping, time management, and organizational skills
• Possess advanced analytical and problem-solving skills

Benefits

• Remote work environment
• Competitive base salary
• Opportunities for growth and development in a rapidly growing company
• Excellent medical, dental, and vision plans designed to support healthy lifestyles
• 401(k) retirement plan
• Flexible Time Off – take time when you need it
• Wellness allowances
• Culture based on trust, feedback, communication, success and fun