Senior Manager, Developer Communities

Summary

Join Workato as a Senior Manager, Strategic Events & User Groups, Developer Communities and build and run global community programs, including launching and scaling hundreds of local developer user groups, a world-class MVP/Champions program, and university & student outreach initiatives. You will hire and lead a community operations team, design and maintain supporting portals and tooling, and recruit, onboard, and mentor community leaders and champions. The role involves designing and executing community strategy across various platforms, moderating online forums, and launching ambassador and champions programs. Workato offers a flexible, trust-oriented culture and a multitude of benefits. The company has been recognized by various publications for its innovation and workplace culture.

Requirements

• Experience managing a team of 6 + community professionals
• 5 + years building and nurturing developer communities at scale
• 5 + years of hands‑on programmatic marketing, including segmentation, automation, and lifecycle campaigns
• Direct, end‑to‑end experience planning and executing in‑person and virtual events
• Strong written voice and conflict‑resolution skills
• Strong operational approach with metrics, structured processes, and holding teams accountable
• Empathetic community builder who nurtures inclusive spaces

Responsibilities

• Build and run Workato’s global community programs: launch and scale hundreds of local developer user groups, a world‑class MVP / Champions program, and university & student outreach initiatives
• Hire and lead a community operations team; design and maintain the supporting portals, tooling, and analytics that power self‑service growth
• Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long‑term engagement
• Launch ambassador and champions programs; recognise and reward top contributors
• Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in‑person meetups
• Moderate online forums, surface insights, and route feedback to Product & Engineering
• Launch ambassador and champions programs; recognise and reward top contributors