Senior Manager, Medical Information

Summary

Join Biogen as a Sr Manager, Medical Information - Rare Disease and be responsible for responding to medical information inquiries, creating standard and non-standard materials, and representing Medical Information in cross-functional teams. This global role involves high operational, scientific, regulatory, and compliance complexities. You will create responses to inquiries, develop standard responses for the contact center, train teams, monitor data trends, support audits, and potentially staff medical booths at congresses. The ideal candidate possesses advanced clinical and scientific understanding, extensive medical information experience, strong analytical and communication skills, and a commitment to high-quality work. Biogen offers a competitive salary, LTI grants, and a comprehensive benefits package.

Requirements

• Advanced clinical and scientific understanding and training (e.g. PharmD, MD, PhD, NP, etc. required.)
• 3+ years of Medical Information experience in a Global or Worldwide capacity within the pharmaceutical industry required
• Strong attention to detail required
• Proficient in analyzing large amounts of data while being able to pull the clinically relevant points
• Capability to prioritize among many competing deliverables under time constraints
• Understanding of and adherence to regulatory policies governing scientific interactions with physicians and patients
• Excellent decision-making and problem-solving skills required
• Strong collaboration and communication skills required
• Growth mindset and ability to stay calm under pressure
• Written and verbal proficiency in English required

Responsibilities

• Create responses to unsolicited Medical Information inquiries
• Proactively create Standard Responses for use by the frontline contact center
• Training the contact center and the broader Medical team on therapeutic area-specific Medical Information content and processes
• Monitor trends in Medical Information data and communicate actionable insights to stakeholders
• Support audit readiness activities
• Medical booth staffing at scientific congress meetings

Preferred Qualifications

• Proficiency in a second language
• Prior industry experience in a post-marketing setting
• Clinical or scientific experience in Biogen’s therapeutic areas

Benefits

• Medical, dental, life, long and short-term disability insurances
• Vacation
• End-of-year shutdown
• 401K participation and matching contributions
• LTI grants
• Other incentive programs