Senior Manager, Product Design

Summary

Join Murmuration as their Senior Manager, Product Design and lead the design and user research efforts for their SaaS platform. You will manage and mentor a team of designers, develop scalable design systems, and drive the user research strategy. This role requires strong leadership, design expertise, and a commitment to user-centric design. You will collaborate with engineering and product management to develop and iterate on research and development processes. The position offers a comprehensive benefits package and is a full-time, salaried position based anywhere in the U.S. The starting salary range is $120,000 - $150,000.

Requirements

• 8+ years of advanced expertise in product design fundamentals, including visual design, UI design, interaction design, prototyping and information architecture
• 6+ years of demonstrable experience in designing complex, live, technical products on teams using Agile software development methodologies
• A strong understanding of desktop and mobile design principles, including best practices and inclusive design that consider the holistic user experience
• A strong commitment to user-centric decision making, welcoming both qualitative user research and quantitative data gauging the impact of our products in order to enrich the iterative design process
• Expertise with industry-standard design and collaboration tools such as Figma, Jira, and Miro (or equivalent)
• A bias for action and an entrepreneurial mindset: the ability to thrive working in fast-paced climates (e.g., startup or similar)
• Experience coaching and mentoring designers with the desire to grow further as a design leader and people manager
• An ability to distill priorities in the midst of valid, competing perspectives – and guide a team to focus and think creatively about how to provide development teams what they need
• Experience implementing and iterating on a complex brand in product design
• A passion for civic engagement and equitability

Responsibilities

• Effectively and empathetically lead a team of designers and user researcher(s), balancing capacity across active product initiatives
• Make difficult prioritization judgment calls, leveraging 80-20 thinking to help the team stay laser-focused on the most critical initiatives
• Determine necessary levels of fidelity and points of diminishing returns, being willing to alternately push the team toward rigor or scrappiness based on the situation at-hand
• Develop and iterate on Murmuration’s design strategy to integrate multiple product lines into a unified platform through user experience design
• Supervise and support Murmuration’s user research strategy and execution, ensuring the “voice of the partner” is incorporated at every point in our product development cycle
• Oversee the iterative development of design systems that will stand the test of time, helping us level up our design operations and best practices
• Provide coaching and hands-on-Figma feedback to each designer, ensuring that the standards of user interface and user experience design remain high (and rising)
• Collaborate with engineering and product management leadership to develop and iterate on research and development processes that balance speed and rigor
• Streamline and evolve design operations, implementing tools, processes, and workflows that empower the design team to work efficiently while fostering creativity and collaboration across Product and Engineering teams
• Collaborate with designers and user research on each product vertical to ensure that we’re keeping the big picture in mind; the external eye that sees the forest, less distracted by the trees
• Mentor and empower team members to help them reach their career goals, identifying opportunities to tailor responsibilities, assignments, and training to the areas where each individual is most interested in learning and growing

Preferred Qualifications

• Experience with CRMs, political or advocacy campaigns, and/or civic organizing products
• Experience with analytics tools such as Pendo, Mixpanel, Fullstory, Google Analytics, or similar
• Experience with data visualization
• Experience developing visual identity and branding
• Familiarity in behavioral science or analytics (RCTs/experiment design, etc.)

Benefits

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members
• Retirement benefits with a 5% employer match
• A flexible unlimited PTO plan
• Generous paid parental leave
• Pre-tax commuter benefits
• A company laptop
• A flexible remote work environment
• A home office setup stipend for all new employees
• Monthly reimbursement for remote work expenses
• A yearly professional development fund
• Mental health and wellness benefits through Calm and Better Help
• Yearly in-person staff retreats
• A welcoming culture that celebrates diversity, equity, inclusion, and belonging