Senior Manager, Product Design

Summary

Join Vidyard's Product Design team as a Sr. Manager and lead a team of designers. You will define the vision and strategy for Vidyard's product suite, ensuring a seamless user experience. This remote role, open to Canadian candidates, requires extensive experience in product design and leadership. Responsibilities include crafting intuitive user experiences, leading generative research, collaborating with cross-functional teams, and mentoring team members. Vidyard offers competitive pay and benefits, including flexible hours, unlimited vacation, and professional development opportunities.

Requirements

• 8+ years of experience in product design, including a combination of leadership and hands-on design work
• Strong understanding of user-centered design principles, UX research, and design systems
• Ability to balance leadership responsibilities with hands-on design work in a fast-paced, dynamic environment
• Expertise in design tools like Figma
• A strong understanding of the research and testing methods required to develop customer empathy, discover and validate ideas
• Ability to own the end-to-end design process
• Ability to zoom out to conceptual level design and zoom in to high fidelity prototypes
• Experience working in a squad with Product Managers and Software Developers
• Experience in a Product-led Growth (PLG) company
• Demonstrated ability to collaborate cross-functionally across Marketing, Sales, BizOps, and Customer Experience teams
• Proven ability to manage, mentor, and develop high-performing teams of designers

Responsibilities

• Partner with cross-functional teams to deliver intuitive, engaging, and accessible user experiences that meet business objectives
• Design the thing right. Help us make user delight and ease of use a key differentiator of our product. Help the team continuously push the quality bar of our UX. Help evolve and set the vision of our design system
• Facilitate design critiques, workshops, and collaboration sessions to foster cross-functional alignment and uplevel the skills across the design team
• Balance long term vision with short term execution. Continuously shipping value that is aligned to the vision
• Lead generative research to help define the future direction of Vidyard
• Drive the product strategy through insights and connect design initiatives with business outcomes
• Collaborate with the Product and Engineering teams to define the design vision, strategy, and roadmap
• Advocate for design thinking and a user-centered approach across the organization
• Present work to executive leadership with thoughtful storytelling to help influence and inspire
• Help facilitate collaboration between design, product and engineering to prioritize design efforts and ensure seamless execution
• Advocate for design as a key driver of business success and user satisfaction across the entire organization
• Build collaborative relationships with sales, marketing and customer success to ensure a best in class customer experience from beginning to end
• Lead, mentor, and develop a high-performing team of 4+ product designers, helping them grow their skills and achieve their career goals
• Put forth proposals for expanding the team, including developing a User Research team
• Set clear goals, provide constructive feedback, and create development plans for team members
• Foster a collaborative, customer-focused culture within the team and across the R&D organization
• Implement improvements to team processes like critiques and team meetings

Preferred Qualifications

Experience in a Product-led Growth (PLG) company

Benefits

• Work-life Integration: At Vidyard, we set the bar high, expecting excellence and dedication from every team member. In return, we empower you to integrate work and life seamlessly. Enjoy the freedom of flexible hours and unlimited vacation, paired with programs that support working from anywhere—even while traveling
• Competitive Pay & Benefits : Start day one with a competitive salary and comprehensive, flexible benefits tailored to support you (RRSP match and stock options included following completion of your probationary period)
• Wellness Your Way : Leverage flexible spending accounts to spend on what matters most
• Mental Health Support : Access to Inkblot, a digital mental health platform, plus $1,500 per person per year for mental health services
• Parental Leave Top-Up : Support when it matters most, with enhanced parental leave benefits
• Make an Impact: At Vidyard, we believe in creating positive change. Enjoy paid volunteer hours to support the causes you care about and join Employee Resource Groups (ERGs) to connect with colleagues, champion inclusion, and drive meaningful impact within Vidyard and the communities we serve
• Invest in Your Growth : Regular performance reviews, individual development plans and an annual allowance of $1,500, dedicated to your professional development and ongoing learning
• Your Perfect Workspace : Whether you prefer the comfort of your home, or the energy of our Kitchener, Ontario, collaboration space, you’ll have the flexibility to choose. While we default to remote-first, occasional in-person meetings and events are thoughtfully designed for connection and collaboration