Senior Product Manager for Digital Products

Summary

Join InCharge Energy as a Senior Product Manager for Digital Products and lead the development of our InControl charger management system, focusing on feature discovery, cross-functional collaboration, and user community engagement.

Requirements

• Bachelor's degree required
• Specialization in Computer Science, Engineering, Business, or a related field preferred
• Graduate degree in a business or technology related field is preferred
• 5+ years of experience in product management
• 3+ years of experience leading remote teams
• Experience with Agile development methodologies
• Experience with our industry (EV Charging) or related industries such as electric vehicle OEMs, microgrids/DERs, and/or utilities preferred
• Strong communication and collaboration skills
• Ability to thrive in a fast-paced, ever-changing environment
• A deep understanding of customer needs and the ability to translate them into actionable features
• Familiarity with charging industry standards is preferred
• Familiarity with cloud security standards such as SOC2 and NIST 800-53 preferred
• Experience with Software as a Service and native app development practices, metrics, and crafting go-to-market strategies

Responsibilities

• Lead the development of our InControl charger management system
• Look for problems to solve, learn about the needs of our users, and develop insights that are codified in documentation for our wider team
• Prioritize and define features that improve our users’ experiences and drive customer satisfaction
• Maintain open communications with our user community to understand our market's needs
• Establish and track key performance indicators to measure product success and drive continuous improvement
• Collaborate with cross-functional teams in design, hardware, software, QA, sales, and marketing to ensure that our software products are aligned with corporate objectives
• Build and nurture the community of developers utilizing our platform
• Support Sales with product demonstrations, assistance with proposals, training, and building relationships with prospects and customers
• Align our software with company brand guidelines
• Provide product training and documentation to assist team members and customers
• Provide strategic insights and recommendations to our leadership team
• Understand our competitive positioning and identify ways to win market share and improve key metrics
• Assist with market research to identify opportunities and inform product development

Benefits

• Competitive compensation
• Yearly bonuses
• 401(k) matching contribution
• Health, dental, and vision insurance
• Cell phone reimbursement
• Generous vacation
• Office meals and snacks
• Team building events and activities throughout the year