Senior Manager, Talent Management

Summary

Join Toast as a Senior Manager of Talent Management and lead the development and implementation of innovative talent management strategies. You will be responsible for succession planning, performance management processes, and identifying new talent acquisition approaches. Collaborate with cross-functional teams to design and implement annual review cycles, talent discussions, and succession plans. Ensure talent processes scale with Toast's growth and provide business requirements for supporting systems. This role requires extensive experience in talent management and performance management, along with strong cross-functional collaboration skills. Toast offers a comprehensive benefits package including flexible paid time off, professional development opportunities, and various wellness programs.

Requirements

• Typically requires a minimum of 12 years of related experience in Talent Management, Performance Management and/or Talent Development with a Bachelor’s degree
• The ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
• A track record in developing and implementing pragmatic and innovative Talent Management practices and solutions
• Proven experience working highly cross-functionally to design and develop scaled performance systems
• Proactive use of best practice & insight, keeping up to date with latest trends
• Experience with Talent Management Systems and the ability to provide strong business requirements

Responsibilities

• Monitor external trends on talent and develop leading-edge capabilities to apply and create the best talent management practices for Toast aligned with Toast’s business needs
• Work with Sr Director of Talent Development, PLT, and Total Rewards to create a consistent talent review and succession planning process that gives all leaders line of sight into the health of the talent pipeline
• Work with People Analytics to determine appropriate talent metrics
• In partnership with PSPs and cross-functional COE partners, design and implement successful annual cycle processes and ensure a consistent year over year approach that becomes the DNA of Toast
• Ensure that succession plans for our senior most leaders are in place
• Design talent processes and solutions that scale and adapt to Toast’s evolving talent needs
• Provide business requirements for enabling succession planning systems
• Partner with Talent Operations to ensure delivery at scale

Benefits

• Flexible paid time off
• Sabbatical opportunity after five years
• Professional development reimbursement program
• Commitment to employee wellbeing through resources such as a quarterly wellness stipend and mental health benefits
• Parental leave
• Various peer and company recognition programs
• 401(k) and matching
• Core health and welfare benefits including medical, dental, & vision coverage
• Employee stock purchase plan
• Subsidized backup childcare