Twilio is hiring a
Senior Manager Technical Program Manager, Remote - United States
![Logo of Twilio](https://cdn.jobscollider.com/logo/twilio-89d0.webp)
Senior Manager Technical Program Manager closed
🏢 Twilio
💵 $164k-$217k
📍United States
Summary
The job is for a Senior Manager in Twilio's Onboarding & Compliance Technical Program Management team. The role involves guiding the team, setting objectives, standardizing processes, communicating effectively, providing feedback, creating reports, partnering with teams, and driving alignment cross-functionally.
Requirements
- 5+ years of project and/or program management experience
- 5+ years of managing direct reports
- BA/BS degree in computer science or similar degree
- Experience leading and managing the successful delivery of high impact and highly cross-functional programs
- Strong ability to quickly build relationships and establish rapport with various cross-functional stakeholders
- Strong ability to create clarity and movement in ambiguous situations with a passion to deliver innovative solutions at scale
- Strong written and verbal communication skills as well as ability to think clearly, problem-solve and prioritize
- Ability to thrive in a fast-paced, evolving, ambiguous environment, with a default to action in order to adapt quickly to changing priorities and requirements
Responsibilities
- Guide and set Objectives and Key Results (OKRs) for your team as well as expand on core processes for product teams to develop their own OKRs
- Guide and enable the team to standardize on processes and procedures via your experience and certifications as well as industry best practices
- Sets clear priorities for direct reports and effectively helps them resolve prioritization conflicts
- Clearly communicate team goals and accomplishments with stakeholders to drive awareness and celebrate impact
- Provide clear and actionable feedback regarding success and areas of opportunity to direct reports
- Provide exceptionally well crafted executive leadership reports that clearly articulate the progress of the product and engineering group as well as for guide direct reports on reporting for critical initiatives
- Use your influence and tact to drive team results and grow a coalition of partners
- Effectively drive alignment and focus cross functionally with internal stakeholders
- Exchange detailed and complex technical information in a comprehensive manner with an array of program teams and stakeholders
- Partner with a variety of stakeholders in Product Management, Engineering, and Operations to get buy in and provide resourcing for critical programs and initiatives
Preferred Qualifications
- Master’s in computer science or engineering or a related field or an MBA are preferred
- Certification in Project Management or relevant discipline
- Experience in telephony, email, messaging, social media, or other electronic communications
- Experience in fraud/abuse prevention, carrier/regulatory compliance, KYC, user vetting, traffic analysis and related topics
Benefits
- Competitive pay
- Generous time-off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
- Paid sick time
- Paid personal time off
- Paid parental leave
This job is filled or no longer available
Similar Jobs
- 💰$160k-$180k📍United States
- 💰~$121k-$232k📍Worldwide
- 💰$140k-$170k📍United States
- 💰$120k-$160k📍India
- 💰~$164k-$215k📍India
- 💰$80k-$120k📍Worldwide
- 💰~$145k-$217k📍United States
- 💰~$130k-$166k📍United States
- 💰~$110k-$180k📍Worldwide
- 💰$102k-$201k📍United States, Canada