Senior Marketing Operations Specialist

Summary

Join Employment Hero as our Senior Marketing Operations Specialist and play a pivotal role in scaling our global marketing effectiveness. You will work with the Head of Marketing Operations to enable operational excellence across multiple regions, optimizing our martech stack to drive measurable growth. Key responsibilities include enabling scalable and effective marketing operations for the UK and Canada, leading marketing technology and analytics implementation and optimization, enhancing campaign performance visibility, and empowering data-driven decision-making. You will own marketing operational planning and project management, scope and implement marketing technology tools, support and evolve our Account-Based Marketing model, and collaborate with stakeholders to deliver business-aligned solutions. This role requires strong analytical skills and experience with Salesforce and Marketo. Employment Hero offers a remote-first work environment with flexible hours and a range of benefits, including generous parental leave, subsidized egg freezing, a WFH office expense budget, and excellent learning and development opportunities.

Requirements

• 6+ years in marketing or marketing operations, ideally in high-growth SaaS
• 3+ years of team leadership or management experience
• Deep experience in Salesforce at the custom object level
• Proven success managing global marketing operations across regions
• Strong analytical and data-driven mindset (“marketing scientist” approach)
• Experience designing and evolving a world-class marketing tech stack
• Proficiency in enterprise B2B tools, especially Marketo (essential) and Braze (desirable)

Responsibilities

• Enabling scalable and effective marketing operations for the UK and Canada
• Leading the implementation and optimization of marketing technology and analytics
• Enhancing visibility into campaign performance and operational impact
• Empowering data-driven decision-making and marketing compliance
• Owning marketing operational planning and project management for Employment Hero’s global OKRs
• Scoping, evaluating, and implementing marketing technology tools
• Supporting and evolving our Account-Based Marketing model
• Collaborating with stakeholders to deliver business-aligned solutions
• Partnering with Revenue Operations and Data teams for best-in-class reporting and dashboards
• Documenting and improving operational processes for scalability
• Training teams on new marketing technologies and workflows

Benefits

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• You’ll also have access to a wide range of benefits that includes - a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities