Senior Marketplace Analytics Manager

Summary

Join Karat's Interview Delivery team as a Senior Marketplace Analytics Manager and analyze marketplace dynamics, optimize supply-demand alignment, and provide analytical support for operational decisions. You will own critical marketplace analyses, work cross-functionally to surface actionable insights, and directly influence marketplace efficiency and cost-effectiveness. Responsibilities include defining and operationalizing KPIs and dashboards, partnering with cross-functional teams, leading advanced analyses using SQL and BI tools, presenting insights to leadership, and advocating for data literacy. This role requires 8+ years of experience in analytics or strategy roles within marketplaces or complex service businesses, proven success leading data-driven strategies, expertise in SQL and large-scale data analysis, fluency in data visualization tools, and executive-level communication skills. The position is 100% remote but limited to candidates residing in Mexico City, with no visa sponsorship provided. Karat offers competitive salaries, stock options, mandated Mexican bonuses, and additional perks including private healthcare and generous time-off policies.

Requirements

• 8+ years of experience in analytics or strategy roles, including time spent in marketplaces, platforms, or complex service businesses
• Proven success leading data-driven strategy at scale, with deep expertise in SQL and large-scale data analysis
• Fluency in data visualization and business intelligence tools (e.g., Power BI), with a strong sense for how to communicate insights to diverse stakeholders
• Expertise in marketplace dynamics, including supply-demand optimization, capacity planning, and cost strategy
• Executive-level communication skills, with the ability to influence cross-functional stakeholders and drive alignment across technical and non-technical teams
• Native-level English proficiency with exceptional written and verbal communication skills

Responsibilities

• Own end-to-end marketplace analytics, driving strategy around supply-demand dynamics, cost efficiency, and operational performance
• Define and operationalize KPIs and dashboards that provide visibility into marketplace health, enabling real-time and long-term decision-making
• Partner cross-functionally with the company’s Operations, Content, Finance, Product, and Growth teams to influence capacity planning, resource allocation, and operational initiatives
• Lead advanced analyses using SQL, BI tools, and forecasting models to surface actionable insights, identify inefficiencies, and inform growth strategies
• Present insights and recommendations to leadership, playing a key role in company-wide planning and prioritization
• Advocate for data literacy and foster a culture of evidence-based decision-making across teams

Benefits

• All Mexico-based offers include a competitive salary in local currency and Karat-granted stock options
• Mexico employees of record (EOR) will receive the standard bonuses mandated by Mexico (Aguinaldo, PEO Profit Sharing, and Vacation) and all required, country-specific benefits
• Private healthcare available (100% premium coverage for employees and eligible dependents)
• Generous Mexico time off policies
• Vacation: Vacation will accrue in compliance with Mexico law; years 1 - 3 below: Year 1: 12 days Year 2: 14 days Year 3: 16 days
• Sick Leave: Three (3) work weeks per calendar year
• Karat ‘No Questions Asked’ Leave: one (1) work week per calendar year
• Mexico Holidays Public Holidays: 7 days
• Karat Summer Break: 5 days - July
• Karat Winter Break: 5 days - December