Senior Network Engineer

Summary

Join our dynamic Digital Product Engineering company as a Network Engineer! Based in Japan, you will be part of the Global Network Services team, responsible for maintaining and improving our global network and security infrastructure. This intermediate to senior-level contract position requires a Bachelor's degree and 3-5 years of experience in network and security technologies, specifically with Cisco products. You will troubleshoot complex network issues, work with service providers, and collaborate with various teams globally. The role involves implementing new technologies, improving system performance, and ensuring the security and stability of our network. We offer a challenging and rewarding environment within a global organization.

Requirements

• Bachelor's degree preferable in a computer-related field with 3 to 5 years' experience in Network and Security technologies
• Cisco network experience working extensively with Cisco IOS and NX-OS, Cisco network design, TAC support experience, and deployment of Cisco LAN Catalyst and Nexus, WAN ISR and ASR products
• Routing and Performance Experience Implementation and Troubleshooting of BGP, EIGRP, OSPF and QoS/CoS Policies
• Troubleshooting Complex LAN and WAN routing, spanning tree and general network health problems
• Experience in dealing with Service Providers for overseeing Layer 1, 2, 3 issues
• Customer service skills Experience in working with an Enterprise Ticketing system such as ServiceNow, managing incident SLA's and handling customer communications in a polite and detailed manner either via the ticketing system, chat tool or by phone
• Effective English written and oral communication skills
• Experience within the following areas: LAN/WAN/WLAN, Internet, Remote Access, Firewalls, Proxy, DDI (DNS, DHCP, IPAM), PAM (Privileged Access Management) NAC (Network Access Control), Network monitoring solutions
• Experience with Cloud technologies and providers

Responsibilities

• Installation, maintenance, and support of Network and Security Infrastructure device system software and hardware
• Analytics, troubleshooting, and resolution of complex Network and Security Infrastructure issues including on premise and cloud environments
• Administer the application of company data security policies
• Provide Network and Security Infrastructure support for all other IT functions and end users as required
• Complete project tasks and lead small technical projects
• Serve as a contact to vendors
• Make recommendations for improving system performance and uptime
• New technology evaluation and implementation

Preferred Qualifications

• Knowledge of switching to CCNP level
• Cisco Certifications CCNP or equivalent