Remote Senior NOC Engineer

Summary

The job description is for a Senior NOC Engineer position at Intergo Telecom, a leading telecommunications solutions provider. The role involves managing network operations, troubleshooting issues, performing maintenance, implementing security measures, collaborating with cross-functional teams, and developing documentation. The candidate should have at least 5 years of experience in a similar role, strong knowledge of network protocols and technologies, excellent troubleshooting skills, ability to work under pressure, strong attention to detail, effective communication skills, and experience with SMS & Voice Switches (Alaris SMS). Benefits include competitive salary, performance-based bonuses, paid days off, opportunities for professional development, advanced reporting tools, a dynamic and inclusive work environment, flexibility, and work-life balance.

Requirements

• Minimum of 5 years experience in a similar role
• Strong knowledge of network protocols and technologies (SMPP, TLS, SS7 TCP/IP,VPN)
• Experience with network monitoring tools
• Excellent troubleshooting and problem-solving skills (Wireshark, Trace Analyser)
• Ability to work under pressure and meet tight deadlines
• Strong attention to detail
• Effective communication and collaboration skills
• Experience with SMS & Voice Switches (Alaris SMS)

Responsibilities

• Monitoring and managing network operations for maximum performance and uptime
• Troubleshooting and resolving network and system issues escalated from lower-level engineers
• Performing network maintenance, upgrades, and configuration changes
• Implementing and enforcing network security measures
• Collaborating with cross-functional teams to ensure efficient network operations
• Participating in on-call rotation and responding to incidents in a timely manner
• Developing and maintaining documentation of network processes and procedures

Benefits

• Competitive salary and performance-based bonuses
• Paid days off per year
• Opportunities for professional development and career advancement
• Advanced reporting tools and a team of data analysts will help you gain oversight
• A dynamic and inclusive work environment
• Fully remote (worldwide) opportunity or hybrid
• If you work on-site at our awesome office in Paphos, we want you energized! Free snacks, fruits, spirits and coffee for everyone
• Flexibility and work-life balance