Senior Partner Alliance Manager

Summary

Join Twilio as a Senior Partner Alliance Manager, NAMER, reporting to the Global Head of Channel & Alliances. This role focuses on creating and executing regional channel strategies, managing partner relationships, and driving revenue growth. You will recruit, train, and engage partners to promote Segment CDP, develop joint marketing strategies, and build strong internal relationships. The position requires experience in partner management, exceeding revenue targets, and working with martech platforms. It offers a remote work environment based in the United States with approximately 35% travel. Twilio provides competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• Minimum 6+ years of experience in partner management, strategic partnerships or management consulting
• Consistent track record of exceeding revenue targets & business objectives
• Industry experience in Customer Data Platforms and/or managing complex partnerships within martech platforms (e.g. Adobe, Salesforce, SAP, Oracle, etc.) or managing complex partner engagements
• Experience with building, developing and growing strategic partnerships and relevant programs that deliver long term revenue growth and customer/partner satisfaction
• Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious
• Understand complex solution selling processes, build consensus and be adept at developing relationships at multiple levels
• Have strong domain expertise in the areas of advertising, martech and SaaS applications
• A self-starter who can work with minimal supervision to drive results
• Comfortable with ambiguity and working cross-functionally in a high growth business landscape
• BA/BS degree or equivalent required

Responsibilities

• Create, refine and execute the regional channel strategy to support the sales organisation across the partner ecosystem
• Develop and manage successful and profitable relationships with a portfolio of partners in your territory including systems integrators, agencies, consultancies, technology platform partners and independent software vendors (ISVs)
• Conduct territory planning with partners and Segment sellers to identify opportunities
• Develop and execute a comprehensive business plans and go-to-market strategies that drive sourced and influenced revenue for both Segment and key partners
• Create and Execute demand generation plans to achieve targets
• Cultivate internal relationships across functional areas including sales, services, product development, marketing and business development
• Couple Segment solutions, and thought leadership, with partner offerings to drive GTM motions
• Help build and execute broad and deep enablement plans and strategies driving adoption of Segment products
• Lead and facilitate QBRs, joint executive alignment, and overall engagement
• Communicate and evangelise the successes of strategic partnerships to internal stakeholders across various organisations within Segment

Preferred Qualifications

• MBA a plus
• Excellent written and verbal communication skills and strong executive presence
• Ability to influence and build effective working relationships with all levels of the organisation
• Energy and enthusiasm with a willingness to travel

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program