Sales Manager

Summary

Join Honor, a leading home care company, as a Sales Manager to drive business growth and develop a high-performing sales team. You will lead, mentor, and motivate your team to exceed performance objectives, while ensuring a customer-centric culture. Responsibilities include monitoring sales metrics, hiring and training sales representatives, managing daily operations, and conducting regular coaching and performance feedback. The ideal candidate possesses strong leadership qualities, proven sales management experience, and a passion for connecting aging adults with the right support. This role offers a competitive salary and benefits package, including equity, 401k matching, comprehensive health insurance, and a generous time-off program. Honor is a remote-friendly company, offering flexibility and work-life balance.

Requirements

• An understanding of the aging population, their needs, and a genuine passion for connecting them with the right support. Experience in home healthcare, senior care, or a related industry is highly beneficial, but not required
• Proven ability to lead a high-volume sales environment, ensuring the team effectively manages 75-90 calls per day while maintaining quality customer interactions
• Strong coaching skills to develop team members' verbal and written communication, helping them build meaningful connections with customers
• Expertise in training and guiding the team to explain services persuasively and confidently ask for customer commitment
• A passion for sales leadership and a dedication to delivering exceptional service through a consultative approach
• The ability to create a client focused, positive, and empathetic sales culture that delivers top notch service and outcomes
• The ability to analyze sales metrics, use tools effectively, and make strategic decisions based on data insights
• Completion of 4-year bachelor’s degree or equivalent experience
• 3+ years of sales experience
• Strong leadership qualities with the demonstrated ability to coach, develop and motivate a large team
• Experience executing sales plans and reviewing metrics
• Demonstrated ability to implement and train sales teams in strategic selling techniques
• Ability to work some evenings and weekends
• An understanding of the aging population, their needs, and a genuine passion for connecting them with the right support. Experience in home healthcare, senior care, or a related industry is highly beneficial, but not required
• Proven ability to lead a high-volume sales environment, ensuring the team effectively manages 75-90 calls per day while maintaining quality customer interactions
• Strong coaching skills to develop team members' verbal and written communication, helping them build meaningful connections with customers
• Expertise in training and guiding the team to explain services persuasively and confidently ask for customer commitment
• A passion for sales leadership and a dedication to delivering exceptional service through a consultative approach
• The ability to foster a positive, patient, and empathetic sales culture that drives engagement and results

Responsibilities

• Lead, mentor, and motivate the sales team to exceed performance objectives and be a key driver of talent development for the sales team, including tailored coaching and personalized growth plans
• Monitor sales metrics and analyze trends to ensure consistent results and drive revenue and achieve team quotas
• Demonstrate ability to improve individual and team performance results through coaching
• Achieve all performance targets as determined by the company
• Effectively interview, hire, and train high-performing sales representatives
• Responsible for creating a team culture that starts with the client and works backwards
• Manage day-to-day sales performance of all team members and deliver timely feedback on results
• Drive accountability and consistent performance management for results within the team
• Manage day-to-day operational processes while assessing effectiveness and making recommendations for improvement
• Responsible for identifying and addressing inefficiencies in sales processes and tools
• Conduct regular coaching, training, and delivery of performance feedback to team members to enhance their skills and productivity
• Maintain high employee engagement in a remote work environment
• Ensure correct usage and optimization of CRM and other sales applications for data-driven decision-making for sales success

Preferred Qualifications

• 2+ years of inside sales management experience preferred
• Remote leadership experience preferred

Benefits

• Equity
• 401K with up to a 4% match
• Medical, dental and vision coverage including zero cost plans for employees
• Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option
• A generous time off program
• Mental health benefits
• Wellness program
• Discount program
• Remote work