Senior Portfolio Pre-Sales Engineer

Summary

Join NICE, a market-leading global company, as a Portfolio Sales Engineer. Lead the functional and technical sales process, focusing on solutions development across NICE's portfolio. You will articulate the value of NICE solutions to both business and technical users, manage customer requirements, and lead technical aspects of the sales process. This role requires a strong technical background, experience with solution selling, and exceptional presentation skills. NICE offers a fast-paced, collaborative environment with ample opportunities for growth and development. The position is remote.

Requirements

• Exceptional presentation and demo capabilities
• Experience customizing and building the storyboard for demos and POC
• Demonstrated success in achieving strategic deal wins
• Ability to manage multiple, complex sales opportunities simultaneously
• Ability to communicate from C-level executives down to Agent/Front Line level employees
• Self-motivated, highly organized and team-oriented
• Strategic thinker with a strong technical aptitude
• Proven track record in software sales and knowledge of technology

Responsibilities

• Deliver demonstrations that align the NICE portfolio with the customer’s business challenges
• Identify all functional and technical challenges of assigned accounts
• Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs
• Influence and educate clients that NICE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value
• Lead in all technical aspects of the sales process
• Assist with the definition and execution of successful proof of concepts (POC), where appropriate
• Actively contribute to a team approach with account executives and overlay teams
• Provide product feedback and suggestions to Product house
• Able to promptly respond to functional and technical elements of RFIs/RFPs
• Professionally and independently conduct discovery conversations and needs analysis for both business and technical topics

Preferred Qualifications

• Contact centre technologies, WorkForce Manager/Management, Talent/HR Management, CRM or Business Intelligence experience
• Certifications and knowledge of cloud technologies (AWS, Azure, Google)
• Hardware platforms & Virtualization
• Vertical market selling experience including Banking, Insurance, Telcos, Healthcare, Travel, and others

Benefits

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment!
• Endless internal career opportunities across multiple roles, disciplines, domains, and locations
• #LI-Remote